Pump House Weddings and B&B — Hotel in Beaver Township

Edit: To clarify details regarding the response to my post I only had 6 bridesmaids in my party, so I do not see as to how I would have had 10 being stuffed into a room. In regards to the groomsmen, we knew that only 2 maybe 3 groomsmen would actually be staying in the suite, so there was no reason to purchase extra rooms. I had also provided the number of rooms that we would like to have.Picture attached. Disappointed in the management of this venue, especially since they have not only berated my family members, but have now sought to discredit me without owning to their own mistakes.

I have debated on posting about this venue for a while now. We had our wedding here as of August 2021. The venue was absolutely beautiful could not ask for better, but the treatment of Lisa was horrible. When we had first gone to look at the venue she was beyond sweet and throughout the entire booking process was very accommodating. Then during the week of the wedding she literally called our wedding an " absolute disaster", yelling at my mother in law and storming out. I had attempted to call 2 weeks before our wedding to confirm room details and such and she had told me, "You know you are not our only bride" and said she would send me an email later. I received the email a few days before the wedding and filled it out best I could. Heard nothing back. When my father and brother then arrived at the venue to drop some things off, as ours was a weekday wedding, she was saying that not all of my bridesmaids and groomsmen could stay in the suites since "it is a business". This was never stated that I had to buy more rooms in our contract. Ok, we dealt with it. Then we were going to provide our own breakfast since it was 15 dollars per person for breakfast. Then that wasn't acceptable even though I had asked about it originally. I was mad, and she did accommodate comping the breakfast. Then the day of the wedding she is having my husband running around double checking rooms! We didn't know the names of the rooms/houses and gave her a list of the people, we said to just assign them appropriately. That didn't fit her needs. She then had my husband THE DAY OF THE WEDDING remake her an entire list of everyone making him figure out room assignments instead of allowing him to get ready. Then never proceeded to tell our guests who stayed over night how to pay or when to check out. The rooms themselves as I was told by my guests and mother were not taken care of as there were cob webs everywhere. The floor was dirty. She was rude to my husband, and my mother in law. She eventually apologized after my mother in law asked for an apology. We also ended up with the problem of them never providing access to the speaker systems or a microphone even though it was explicitly asked for multiple times. No one could hear anything during our ceremony because they never provided the microphone. I do appreciate the effort that they put into being more ecofriendly, and did my best do align with their efforts. We were originally going to donate most of my wedding plates and such to them for future brides as they did offer us previously used decorations. We originally were very excited for the venue, they seemed to very much care about you, offered reasonable prices, and were very accommodating by allowing us an extra day to set up until the problems the week of. Granted we were a weekday wedding which I am sure is not common so things must have been different. All in all though the venue was absolutely gorgeous, Doug was wonderful with helping to settle things, and his artwork is beautiful. The rooms are absolutely stunning as far as decorations and very unique. I honestly can say I could not have asked for a more perfect venue scenery wise than the pumphouse. The land is very well...

My daughter had her wedding here on May 13, 2017. Great venue with beautiful grounds and helpful staff. Entire wedding party was able to stay on the grounds -- separate house for bride and groom was lovely, large, and well equipped. Five bridesmaids plus matron of honor all stayed comfortably on site. Having facility from Friday to Sunday really great. Everyone raved about the tasty and really large homemade breakfasts -- didn't need to eat again until dinner.||||The fire pit is a delightful and unusual addition to the wedding events. Used it Friday night after the rehearsal dinner. Everyone enjoyed sitting around, talking, making smores, and easing the pre-wedding jitters. Had also planned a bon fire after the dancing Saturday night, but rain made that impossible. Still plenty of places for the "hard core" to hang out into the early morning hours.||||Throughout planning, while decorating pre-wedding, during wedding and reception, and post wedding, Lisa was fabulous! Always ready to talk about plans, help with suggestions, and search for anything that would help. Attitude was refreshing and conveyed a real interest in making the wedding "just what we wanted". Worked well with all our vendors too.||||Rain prevented our planned outdoor wedding, but turned out beautifully anyway. Used smaller building for rehearsal, rehearsal dinner, ceremony, and cocktail hour. Amazing turn around for all these rapidly occurring events. Always made to feel that everything was "under control" and set-ups were done timely and well with helpful suggestions.||||Barn was used for dinner and dancing. Worked great and looked beautiful. With about 120 guests, bar, buffet tables, dessert tables, gift table, and table of kid-friendly activity kits, there was still plenty of room for people to mingle and eat in comfort. Later in the evening kids -- and some adults -- could also be found back in the smaller building playing table games. All in all, a wonderful venue; lots of natural beauty, plenty of space to roam, and a staff with a relaxed, hassle-free, "can do" attitude.||||Although I have already sung the praises for the staff, must relate something the really showed their basic care and honesty. After we all returned home from the wonderful wedding weekend, I noticed I was missing my diamond heart pin. Called hotel where we stayed (venue filled with wedding party or we would have been there), no luck. A few days later I received an email from Lisa asking if anyone lost a heart pin, their cleaning staff had found it. She mailed it to me promptly and declined any reward (still sending something for person who found it and turned it in), but majorly impressed that not only did they track down ownership and mail it to me, but viewed their actions as "of course" and "normal". Don't find...

Everything about our wedding at the Pump House was absolutely perfect. We found the Pump House after our original venue was affected by the the hurricane in Asheville, NC. We were rushing to find something that was available on our date, and hit on our non-negotiables: we wanted something where we could spend the day out in nature, have friends and family stay on the property with us, and have a relaxing day all in one location, with a beautiful ceremony site and reception room. As soon as we toured the venue, we knew we didn’t have to look anywhere else.

One of the biggest things that sold us on the Pump House was how much the owners, Doug and Lisa, care about their land, the venue, and the weddings that were hosted there. Every space is decorated with Doug’s artwork, from paintings to the tiles in all the bathrooms, which is such a charming touch. They can tell you all about the history of the property and the different types of trees you’ll see as you explore the hiking trails. They’ll even tell you stories of past weddings and couples who have been through their doors as well. Throughout our tour and the whole planning process, we never felt like we were just another wedding or that they were just checking the boxes.

On our wedding day, we woke up in our gorgeous accommodations to the relaxing sounds of birds and the river. We got to sit and have an incredible breakfast with our friends and family before getting ready (the breakfast. Omg. I’d book this venue for the breakfast itself). A group went for a hike and a dip in the river that morning too. I felt like we were surrounded by the most positive, magical energy all day as we took our photos in the forrest. We ended up moving our ceremony into the Brick Barn due to rain (fortunately that’s the only time throughout the day it rained, so our guests got to hang outside during the reception), but we ended up having the most intimate, beautiful ceremony in there, that we couldn’t even imagine doing differently now. Plus, the cats and chickens on the property were a big hit with us and the guests :)

We’ve had so many people rave to us about how unique and beautiful the venue was. I’m so glad that we found the Pump House, and I’m sure we’ll be planning trips back in the future for...