The Inn at Blackstone is beautiful and immaculate. Every detail was thoughtfully considered. Our stay was impromptu, as we found the Inn by happenstance while traveling. We were quite surprised to find such a beautiful (and big!) hotel among the tiny towns of rural Virginia. My bf is dependent on his wheelchair for mobility, and the Inn & grounds were surprisingly accessible. Historical sites are typically not wheelchair-friendly, but it was clear that accessibility had been planned into the design. The pool had a lift, too. We didn’t have time to explore the town, but there were things to see and do there, and it was clear the Inn was important to and respected by the townspeople. The hotel grounds were interesting and well-kept, and the back patio was especially nice. I can imagine it could be magical in the evening with the lanterns and fire pits ablaze. All of the patio furniture was spotlessly clean, and several sets of plush furniture with large umbrellas, fire pits surrounded by rocking chairs, and other sets of tables and chairs were available, as well as a gas grill, a covered area, and an axe-throwing area! Blankets, board games, and lawn games were available, too. Several seating areas were set up throughout the hotel for gathering, and there were several large covered porches, as well. Dinner service wasn’t available while we were there, but we were happy to find at least a dozen DoorDash options available after a long day on the road. The food from Nelson’s Mexican Restaurant was hot and delicious. My only complaint was that the noise between the rooms as night was a little loud, as is common in older buildings. Fortunately, I had come prepared with earbuds, so I slept just fine. All of the staff at the Inn were friendly & helpful and we very much...
Read moreThe Inn at Blackstone is beautiful and immaculate. Every detail was thoughtfully considered. Our stay was impromptu, as we found the Inn by happenstance while traveling. We were quite surprised to find such a beautiful (and big!) hotel among the tiny towns of rural Virginia. My bf is dependent on his wheelchair for mobility, and the Inn & grounds were surprisingly accessible. Historical sites are typically not wheelchair-friendly, but it was clear that accessibility had been planned into the design. The pool had a lift, too. We didn't have time to explore the town, but there were things to see and do there, and it was obvious the Inn was important to and respected by the townspeople. The hotel grounds were interesting and well-kept, and the back patio was especially nice. I can imagine it could be magical in the evening with the lanterns and fire pits ablaze. All of the patio furniture was spotlessly clean, and several sets of plush furniture with large umbrellas, fire pits surrounded by rocking chairs, and other sets of tables and chairs were available, as well as a gas grill, a covered area, and an axe-throwing area! Blankets, board games, and lawn games were available, too. Several seating areas were set up throughout the hotel for gathering, and there were several large covered porches, as well. Dinner service wasn't available while we were there, but we were happy to find at least a dozen Door Dash options available after a long day on the road. The food from Nelson's Mexican Restaurant was hot and delicious. My only complaint was that the noise between the rooms at night was a little loud as is common in older buildings. Fortunately, I had come prepared with earbuds, so I slept well. All or the staff at the Inn were friendlv & helpful and we very much...
Read moreI stayed here recently for business along with three colleagues (4 rooms). Very interesting and historic property. They did a great job with the conversion/renovation. One of my colleagues found blood stains on his sheets when he went to retire for the evening so went to the front desk to report it. The desk clerk made the decision to move him to a different room while apologizing for this hassle of repacking and relocating and informed him that the room would be comped with no charge. We all met in the lobby the following morning and my colleague informed me of this, so I clarified at check out that we were not being charged for our 4th room and just three. She also apologized for the hassle and said that there were no charges for the 4th room and provided me with a receipt for three rooms. When reconciling my corporate expenses two weeks later I identified that the Blackstone Inn did indeed put through charges on the 4th room two days after we checked out and these charges were $70 higher than the original booked cost of that room. I phoned and spoke with a gentleman at the front desk informing him of the situation and was immediately put on the defensive by him as he made me feel like I was somehow trying to get something for nothing. He said he needed to look into it and got back to me a couple hours later that they were only crediting back the $70 room type difference and attempted to sell it like my colleague had been given some type of bonus to be relocated to a higher grade room type. This is a great strategy for a property to turn off corporate guests that have significant growth plans in the area to have every reason not to stay at this property, not host corporate functions at it and also to direct any associates to...
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