Serenity Hill Bed & Breakfast — Hotel in Bowling Green

False advertising. Horrible customer service. No refund despite conditions being unsuitable for staying. We chose "Serenity" Hill B&B for the advertised bedroom and bath, which featured "luxury linens" and a "bathtub." When we arrived, the place looked incredibly run down. Website pics seem crazy out of date. The room itself was TINY--it's a small room in a house. Though there was a tiny table with two chairs, it was impossible to use them. If they were at all pulled back from the table to sit in, you couldn't open the bathroom (previously a closet) door or get to the bed. The bathroom was unfinished and not at all as advertised. It had no bathtub but rather a tiny shower that looked old and repurposed from an RV. The bed linens were so old that they were covered in hard little pilled balls and there was hair in multiple places. I don't know how anyone could feel comfortable on such sheets. When my husband attempted to talk to the husband/wife owners, the husband was immediately hostile. When He tried to explain the issues with the bathroom and linens, he was defensive, saying, "How would you feel if I came to your house and said it looked like sh1t." (Of course, my husband never said that.) Without even looking at the room, he told my husband that if he didn't like it, he could "take his sh1t and get the h3ll out." At that point, we no longer felt comfortable staying there and had no confidence in what would be done to the food we might be served in the morning, so we said that we would not be staying there and would like a refund given the false advertising. Bill said, "I ain't giving you no refund!" We opted to leave and warn others. This is an older couple that might have cared at some point but no longer do and are unreasonable to deal with. SPARE YOURSELF and go stay where you will be treated with respect...

We stayed here 29 Sept 2017 and probably can't find words to do it justice. We've stayed at several B&Bs and the nature of them all is that they're unique. This one is unique is outstanding ways. Upon arrival we were immediately invited to park our motorcycles in the garage which was appreciated as it avoids the dew on the seat problem in the morning. We were asked to remove our shoes upon entering the house which took as aback a little bit but we quickly understood why. This place is immaculate, impeccable, everything is perfect. The hosts left for the evening and invited us to make ourselves at home, which we did, discovering the fire pit up the walkway, with stacked wood, fire starter and lighter. We started the fire, sat around and enjoyed some wine. It was obvious that it was there staged for the guests and we used it.. The location is up on a hill with fantastic views. Richard and Stephanie are friendly and interesting and we were able to get more acquainted at breakfast the next morning, which was excellent. This place is a few miles off I65 but it is certainly worth the experience. If you're going to Mammoth Cave this B&B is actually closer to the entrance than anything in Cave City or Park City so it's the best...

My wife and I stayed at this B&B for two nights in the mid-February 2024 while visiting Mammoth Cave. It was low season and we were the only guests which was fine with us. We stayed in one of the smaller rooms which was quite adequate for our needs and slept well in the four poster bed. The owners were pleasant and talkative and provided us with a nourishing breakfast as requested. They have feline and canine pets which were unobtrusive and cute. If you have a sweet tooth this is the place for you as there are multiple offerings throughout the living and dining area to sample as desired. Location is good though the listed one mile distance to Mammoth is to the edge of the National Park and it is several more miles to the actual Visitor Center where one can access the cave tours. We did have to make a change in the timetable of our visit which was easily accommodated. We can recommend this establishment and suspect it would have been even better in warmer months when one could sit on the porch and...