I stayed for two nights on a business trip and normally only stay at "chains" where I can get points, but there were none near this city. I just chose it based on its location, but I was very pleased with it. I will also compliment the staff on their helpfulness and friendliness. I was put on the first floor the first night and unfortunately had someone "Very Loud" above me (Not the hotel's fault). The next morning I asked to be moved to the second floor my second night and they quickly and happily did so. The second night was completely silent and comfortable. I would recommend this hotel and if I have to go back will definitely stay again. As others mentioned, there is no elevator, which did not affect me but is worth mentioning. Also it is in very close proximity to a Lake with Hiking and Biking trails around it. I went on a short hike after work and it was very nice having...
Read moreWas gonna book Saturday night online and decided to call instead. Said there was availability online but the man on the phone was not very nice when I called to ask for a room and told me we are booked and hung up on me. Poor customer service and I’m being generous with a two star based on that phone call. That causes me not to book online.
Since it won’t let me reply I’ll respond this way.
Thank for for acknowledging my comment. The online should be reflecting sold out if the hotel is sold out. It did not reflect that at all. We were going to go ahead and book but was afraid you was a hotel that overbooks and walks guests and so we opted to go elsewhere especially after the short rude phone service. That didn’t leave a good taste for us to try again in the future. I appreciate your...
Read moreThis is a review based on a working experience with the hotel staff, and on the premises. I am a professional carpet cleaner and as such have had the opportunity to clean for many hotels in my career in both small town settings, and in larger cities. With that said, this hotel is CLEAN. They ladies that work the front desk, and the ladies that do the cleaning are PHENOMINAL at their jobs. The staff is well trained and have a great customer service attitude. I would highly recommend this hotel to anyone needing a place to stay, and I have many times. Located about 5 minutes from the nearest boat ramp and 5 minutes from the heart of Brookville. There is a park across the street for picnics and a playground for the children. The owners...
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