We were introduced to this at the Ohio State Fair. We "won" a stay at the resort, FIRST we had to do a day visit. I paid $50.00 dollars as a deposit. We did get our $50.00 back after we listened to everything. We got an additional $50.00 gift certificate. They did give us a coupon for a stay at the resort as promised after being victimized. The resort is in beautiful Ohio and you can use other camp areas all over. You get your free stay after the high pressure is used on you. The cabins and camping sites were nice. The amenities were fair, some parts better then others. Horses were there for the riding. The reason for this low score has to do with high pressure sales tactics used, which makes one wonder at the financial stability of an organization. We started with a nice sale's lady and then they brought in the "Closer." The high pressure individual, offering to sell us a membership for a considerable cost. On the surface it still seemed to be a decent proposal...However, despite the membership, you still have to pay for cabin stays and use of many of the amenities, but still, that's not too bad. And also, when you listen to them, the fee for the cabins may not be guaranteed to remain the same for all time. So what's $99 now, may be $200.00 at a later date...remember that. The part that really made me concerned and upset was that they told us the offer was good only for today...not just the price, but the entire opportunity to be a member. We had only today, that moment, to decide or we would be forever barred from paying any amount of money to join this organization ever. We had to buy now or never. That stinks of something "bad" and to beware of. The offer would be totally unavailable to us, forever and ever. This is considerably high pressure and is reason for concern. That leaves a customer or any potential "victim" with no ability to consider or discuss the purchase of between 6k and 12k. I think most middle class people don't have that kind of money just to spend without thought and overly wealthy people would probably be wiser to this situation, thus they have more money. It leaves a buyer with no ability to check them out, to ask around, to look up their financial and organizational stability, or their customer relations. They said they had good ratings with Better Business and such, but we had no time to properly investigate these claims. Honestly, potential purchasers have no idea if they are a solvent company or not when given the ultimatum. Yes, they have been in business for many years, I believe that's true. They've been in business decades in fact, but they wouldn't be the first company to be around for a long time and suffer financially. I could name several companies that are in the situation today, ones society thought would never fail. If a company is legit and going to treat customers fairly they would want you to consider the membership before committing to so much money. They wouldn't give such an ultimatum as to buy now or never be able to partake in this facility or the membership. I mean, I'm not that old, I have years to change my mind. They would be confident in their business not to have to high pressure so much. This type of pressure reeks of unfairness. Also, they gave us our free couple of days overnight they promised...but really, how comfortable would a family feel in going to spend some days at a place who tells them...they can never be a member now that you missed the opportunity. No amount of money can ever allow you to belong to their "club" now. One thing to always beware of, is high pressure sales ...it leaves you feeling bad and the weak businesses feel it is necessary to pressure you. The strong businesses say... here's the deal... buy it when you can, we'll be here waiting...because they have nothing to worry about and know it's truly a good deal. Don't go to this place unless you're prepared to spend money or you'll be given this ultimatum too and experience the discomfort of high pressure, which is always leaves a...
Read moreAfter visiting rocky fork this past weekend I am very dissatisfied. My mother and I are members of a camping time share which include rocky fork. I went to their online reservation webpage and booked a cabin with pet fee for $180 and some change for two nights (check in at 3pm, check out at 11am). I was sent an email confirmation with the same amount as stated online with no additional information. As time got closer to check in day I received another email with a whole new price of $194 and some change. I emailed their support email asking how it changed in price. I had their customer service call and say he has no idea how I was even able to reserve a cabin online as it is not setup for that and the price is not accurate on their online reservation and they always advice to call and make reservations because it is not accurate. He was clueless as to how I booked a cabin. I then told him I wish I would have known that before because their website literally does not say please call to make reservations as you are not able to make cabin reservations and pricing is not accurate. He did nothing further for me. On our way there (2 hrs from home) we get there and go to check in and the receptionist says “oh you were aware we do not provide linens and towels right?” Lmao, WHY DIDNT IT SAY THAT IN MY CONFIRMATION EMAIL OR ON YOUR WEBSITE, I proceeded irritated, no I did not know that otherwise I would have brought my own linens and towels. Given that I had no option, they make you pay an extra $20 for linens (which they gave me in a plastic bag to set it all up myself) making my total $215 for literally two nights. After receiving my welcome packet with all activities in it, it said to make reservations for horse back riding (which is the whole reason we wanted to come) so we tried calling the stables and it rang and rang with no answer. I tried calling captains club and it rang and rang. I decided to drive up to the club and see if we could make reservations. The stables board said all slots were taken and no more rides were being offered for the day. I wanted to know if there were any cancellations if they offered anything like that so I went to the desk and the receptionist told me that I needed to talk to the stables. I told her they were not there and they won’t answer the phone. She tells me their phone is not working and is clueless as to how I am supposed to get ahold of them. She proceeded to tell me that horses rest on Tuesday’s and Wednesday’s so we wouldn’t be able to make reservations for those days anyway. So for our trip we didn’t get to ride horses, there was inaccurate information and hidden fees, and the staff was not knowledgeable. I’m giving this two stars because the cabin was nice but it didn’t have a microwave, the tv was the size of a computer screen on top of the fridge and it held 6 people but only had a small love seat in it? the staff was pleasant but other than that, I could have paid $100-$150 more for a Tennessee or hocking hills cabin and received all of my linens without paying $20, reserves online with the CORRECT amount, and went horse back riding for the same price with many different times other than just three, a full kitchen, full living room, full bathroom plus huge bathtub, and a jacuzzi. Mind you, all of this was with a member discount. I can’t even imagine how much it is without one. Overpriced...
Read moreOur experience with Rocky Fork Ranch has been incredibly frustrating and deeply disappointing. We first encountered them at the Ohio State Fair, where they invited us out for what was advertised as a fun, free day at Rocky Fork Lake. That day quickly turned into a high-pressure sales pitch that left us feeling overwhelmed and mentally drained.
We told them we needed time to think about the offer—they refused. They told us we had to make a decision right then and there. They even used our kids as a selling point, repeatedly saying things like, “Your kids will love this,” and “This will be so good for the family.” It felt manipulative and emotionally exploitative. We were exhausted, and after hours of pressure, we signed the contract just to get out of there.
When we got home, reality set in. We knew we had made a mistake. It was going to be a financial burden, and we hadn’t been given a fair chance to consider what we were signing. We attempted to cancel within a couple of days, but trying to reach someone was nearly impossible. When we finally got a call back—a week later—it wasn’t someone to help us cancel. Instead, they tried to sell us an upgrade to the membership. We couldn’t even afford the original one they pressured us into!
We explained that we wanted to cancel, and were told we had to speak with someone else. They gave us a different number, but no one ever answered. We tried again and again to cancel. To this day, we’ve never used the membership—not once. We’re not asking for a refund. We’re not asking for compensation. We just want out. But they’re telling us there’s “nothing they can do,” and now it’s hit our credit. That’s simply not fair.
And now, most recently, when we spoke with them again about getting out of the contract, they told us we owed $14,955, which had already been turned over to a collection agency. And if we were somehow able to pay that amount, they said we’d still owe another $1,000+ in maintenance fees before we could even begin the process of talking to someone about canceling the membership. It’s beyond outrageous.
The entire process has been mentally and emotionally exhausting. The way they keep people in that sales office, pressuring them until they break down and sign, is manipulative at best and unethical at worst. This was never about providing a good experience for families—it was about trapping people into a contract they can’t escape from.
If you’re reading this and considering anything with Rocky Fork Ranch, please, think twice. Don’t fall for the “one-day-only” tactics. Don’t let them use your kids or your desire to make memories as a way to pressure you into something that will hurt your family in the long run.
We just want out, and we want others to...
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