Victorian Inn Motel — Hotel in Central City

Was rented a room on 7/29/23 (for 2 adults and 2 toddlers), in my Mom's name, that was rented to us illegally. Have filed complaints. No smoke detector in room (just a hole in the ceiling with wires hanging out) and no fire exit map. Advised from desk we would not be staying and to refund us. Was offered another room but we declined and drove the 3 hours home as we had a bad experience this time last year as well.

This time last year we also stayed a night there and gave them the benefit of the doubt but the smoke detector in that room was hanging from the ceiling and was then taped back up by the front desk guy. The phone, TV and refrigerator also did not work in that room.

Also not transparent about their "deposit policy" for incidentals. Was not told on the phone about this when the reservation was made, was brought to our attention at check in. A $100 deposit for a room is ridiculous when room rates are high as it is. Having a card on file for incidentals is very common, however, to charge up front for it is not right. I will be looking into...

A nice inexpensive place to spend two nights. We were in town for a wedding, and this motel was a great place to stay. It appears to have been a Super 8 in the past, and the current owner is making a real effort to upgrade. The gentleman behind the desk in the evening was very helpful and friendly. We arrived during a tornado warning, and he rushed to direct us to the first floor main hallway to keep us safe. A curtain in our room needed some help, but overall everything was functional, clean and handy. New carpet, new microwave, new fridge, and a wonderful king size mattress. Who could ask for more? The breakfast was typical......biscuits and gravy, cereal, toast, waffles, fresh fruit, sweet rolls, juice, milk and great coffee. Upon checking out, we were asked if there was anything that we felt needed attention. In all our travels and motel stays, I think this is the first time I've ever been asked...

If i could give a negative stars for this place. I would for sure.. First of all my husband walked in was told rudely by the front desk gentleman that he had no rooms or room that we could get a rollaway or a pull out couch. There was no cars in the lot... I then spoke up and ask him the room that you do have does it have a couch that can pull out. He said yeah. Go from nothing to o yeah. Didnt give us the price. We had no choice but to stay here. It was late and kids were ready for bed. Gave us the total after running the card and everything of $175 w/ taxes. O my lord on the price. We paid and got to room.. Look newly remodel, but least finish.. Caulking is not made to round corners. Mud for the walls was not sanded down or painted. Room smelt very musty. Breakfast there was nothing when we left out around 8am the next day. For the price and all it should of have been better...