Sautee Mountain Retreat — Hotel in Cornelia

I had great hopes for this place. My family visited for a small family reunion during Thanksgiving. Our family rented more than 3 cabins. My cabin had 4 bedrooms. One of the bedrooms had an outside entrance, that was really weird and unsafe if you have children. The bedrooms on the lower level were very cold. The furnace was not pushing any heat to the lower (3) bedrooms. We called onsite maintenance to report the problem. He came out a few hours later with one space heater, and indicated he would bring another… He never came back. We stayed for 4 cold nights!! My bathroom had a wall socket that was literally out of the wall with all the wiring visible (safety hazard to say the least). We decided to wash some clothes before heading home. When we got ready to remove our clothes from the washer to the dryer we noticed a weird smell. It smelled like a natural gas leak in the laundry room. We called onsite maintenance again. He indicated that the cabins didn’t have natural gas. That was reassuring, but I soon realized the smell was the water from the washing machine. In addition, our clothes were soaked in this water because the spin rinse cycle wasn’t working. Now get ready for the grand finale! Finally it was time to leave. We loaded up the car and got ready to place the key in the lock box. Guess what? The lockbox was open with another key to get into our cabin that we and our kids had been sleeping in all night. I clearly had reset the lockbox when I arrived the first day but someone had come by and put another key in and left it open. Needless to say, I am very disappointed. By the way, my family and I camp and have rented many cabins in other areas. Sautee Mountain...

Sautee Mtn Retreat offers unique large group accomodations. We held a family reunion for 30+ people over 4 nights. We rented Apple Dumpling Villa plus the TOP and BOTTOM of the Owl's Nest House. The house is only a few minutes drive from the Villas. When renting the entire Owl's Nest House your group has a private pool and your own large fishing/kayaking pond on property! This was a huge hit with our multi generational group We brought our own fishing equipment, kayaks, life jackets and even a small canopy for shade. The private pool was wonderful. Common areas and bedrooms were comfortable and nice looking with out being fussy or overly decorated. The 5 bedrooms up and 4 bedrooms down each have their own bathroom. Plus the game room can have multiple beds with access to a full bathroom. Quality linens were provided. We brought extra towels for the pond & pool. The larger kitchen upstairs provided ample space to prepare large group meals with plenty of utensils and dishes but minimum pots and serving bowls. Plus, there are additional appliances located in the smaller full kitchen downstairs. Staff was potlite and quick to respond, before and during our stay. There is lots to do in the area, but, with a large group and summer crowds getting around can be extremely difficult and expensive. Everything you need is on sight at the Owl's Nest. Plenty of space for games, conversation and even a nap. Most of our group never left the property. A house this large will always have minor maintenance issues. But nothing stopped us from having a fantastic weekend. The gorgeous view of the pond and mountains from the deck was a...

I only giving this place two stars. There were several issues that did not get resolved and the host contact didn't seem to be very concerned about resolving these issues. For example, he offered to show me how to use the hot tub. Since I own one, I really don't need to be told how to work it. Then I lift back the cover to find the all the control buttons are missing their covers, thus you didn't know which button did what. I didn't need directions, they need to repair their hot tub.

Next the television. Thank goodness we were NOT there to watch TV. The Roku worked, and since I had accounts for my channels, we had some entertainment after dark, but the remote control for the cable/satellite box didn't work. And yes, I replaced the batteries myself. It did NOTHING. We had to go to the TV anytime we wanted to adjust the volume. We never got any satellite service.

The lights above the stove and the sink didn't work. The ice tray in the refrigerator was not the correct one, so the ice would just overflow into the rest of the freezer.

The heating system was mediocre at best. The only time that I really got the cabin comfortable was the might that I built a fire. My feet stayed cold the whole time.

The couch was to small. There was no way to get two people comfortable. If you tried to lay down on it, your neck would be in an awkward position. It was not comfortable.

No broom, or mop, do when we had a spill, we had to use the bath towels to clean up.

I rent places like this all the time, and I understand that EVERYTHING is not going to work perfectly, but based on this experience, I will not be staying with Sauteed Retreat or...