Positives: Quiet location. Leon was gracious and welcoming. Concerns: #1 -- The bed. We stayed in the Garden Suite. The bed has a headboard against the wall... arm rests on each end. It was a challenge to get in/out of bed during the night due to the arm rests...on each "side end" of the bed. I've never slept in a bed like this..the mattress "sags" in the middle....It was a challenge... #2 - Garden Suite... Nice iris beds and a few hyacinth starting to bloom. There was a pot shelf that had numerous dead plants on it.. suggest trimming .. kind of depressing. Several trash bins with visible trash within our site..#3 No napkins/paper towels... The Keurig is not stable ... not enough counter space...risk for spill ... on person... or floor.. which happened to me... no rags or towels to clean it up..I used a bathroom face cloth... Consider removing one shelf to make more room for plates/safe placement of Keurig and beverages #4 - We luckily had cloth napkins in our car as we brought our own food.... #5... We do love animals... Keep your plates covered if you're eating outside. The sweet dog likes to beg and is very skilled at it... but listens to sit and lay down.. The darling cat... being a cat... likes to walk on the table... I left my chair momentarily and she was in my food... my husband was reading and she had her face in his food.. we discarded the remaining food on our plates... we have had outdoor cats and know what other critters they like to consume... Leon did comment after hearing us telling the cat "no" ... that he fed the cat so she wouldn't bother us anymore.......#6 - wasn't sure how to get the heater to turn on... sent a text... no response... it took about 5 minutes for it to kick in... #7 - we did get a check out reminder and were offered a free logo glass. We had already left and didn't recall seeing them in the room. #8 - Paid $25 for early check in.. appreciated.. The 3 "auto reservation reminders" indicated a 3 pm check in.. I texted to confirm that we did have a 1 pm check in... No response.... I did call and it was...
Read moreI was the photographer for a wedding at ACL yesterday. Of the many weddings I've been privileged to photograph, this one is the very best EVER because of some specific things:
My wife and I stayed here first in September 2020 (Blue Room) and again just recently in September 2023 (Champagne King Room). As soon as we arrived, we experienced again the warm, familiar and comfortable amenities that Acoustic Cellars had offered us 3 years prior. This location is conveniently situated in the middle of Verde Valley but still tucked away from all of the crowds & noise. The beds and pillows were as clean and comfortable as my own and the sanitized bathroom had all the hot water & toiletries we desired. Owners Leon & Dawn did ABSOLUTELY everything they could to make our experience memorial from the time I made the online reservation to welcoming us upon our arrival to ultimately personally wishing us well upon our departure. They even ensured we were aware of all of the best wineries, restaurants, and block parties. We will stay here again soon and maybe try one of the other suites. Can not recommend this...
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