South Beach Resort Hotel — Hotel in Danbury Township

We feel so lucky to have found this place! My son was having a very small, casual wedding and looking for someplace near water and half-way between all of us since we all live in different states. Ohio was the halfway point, and we feel so blessed to have found South Beach Resort! From the moment we all checked in, the customer service was exemplary. We were all greeted (as we straggled in across the day) by smiles and warm welcomes. The hotel is clean and comfortable. The rooms are a bit dated (hence the 4-star rating) but CLEAN so what more could you ask? I did give a little bit of feedback to the hotel after we left of little things they could do to enhance the room (some new/better pillows would go a long way in the comfort department!), but overall we were very happy. My only disappointment was that I had reserved a queen room with a balcony with a bay view, but we ended up on the first floor with a patio (instead of an upper level with a balcony). At first I was a bit upset about this because I was really looking forward to being able to sit out on the balcony in the mornings and watch the water. That being said, the hotel staff bent over backwards unbeknownst to me that evening to try to shuffle things around to accommodate my wishes. Unfortunately by the time they freed up a room with a view, my family had already settled into the first floor room and would've disowned me if I made them move! lol! So we stayed on the first floor... so a warning if you book that type of room, you might end up with the view we got - a view of the beach volleyball pit and the water view blocked by the fun water pirate ship playground. That being said, we still really enjoyed our stay and it was a short walk out our patio door to one of the several gazebos on the pier to sit and enjoy the water view. But I REALLY appreciate that the staff was kind enough to try to move things around to accommodate me - this meant more than anything to me! My son got married at one of the gazebos, and it was absolutely beautiful backdrop to a wonderful event! Afterward we planned a casual dinner for our family, but it started to rain. Again, the staff came to our rescue and allowed us to move inside to their breakfast area. I am truly overwhelmed with feelings of gratitude to this amazing resort staff. They made the whole experience so much more than it might have been without their kindness! We will be back at some point for a...

The location was great and the property was gorgeous! They had a tennis court, a volleyball pit, 3 pools one with a giant pirate ship, and a gorgeous marina with small but pristine beach. There was gazebos on the dock, and my family and I sat and watched the sunset over Lake Eerie after a day at cedar point which was about 20 min away. Its late October and the resort was almost abandoned, the air was crisp and lovely and the trees where still gorgeous. We saw about 12 beautiful looking cabins. I really wish we had rented one of those instead of staying in the hotel. The lobby was lovely and our "Delux" room looked exactly like the pictures. I though the hotel smelled nice, I didn't notice any mustiness. The hallways were well lit and I liked the decor (country meets Lake eerie. Very homey yet still upscale). Unfortunately, a few minutes after checking in, I discovered a bunch of trash under the bed. The rest of the room was very clean. I let the front desk know that I wouldn't be picking up someone's trash on our "staycation" (we live about 2 hours away. This and cedar point was a impromptu treat for our six year old who did exceptional at school this week.). The man at the desk was very nice about it and we were only staying for one night so it wasn't a big deal. We paid a little extra for "deluxe" so we could get a room with a view. Despite the fact that the hotel "wasn't exactly busy" according to the man who checked us in, we were given a room where the view was the side of a building... we also had an upstairs "neighbor" in the "not busy" hotel, who sounded like thunder stamping around. It was crazy loud. I kept thinking of Harry Potter when his cousin kept running up and down the stairs above his room... thankfully my family are heavy sleepers (I'm not though) as this went on well past midnight. Im not sure why they didn't stagger the rooms?? Especially since the hotel appeared to be almost empty and there are other reviews about this that the owner has addressed so its not like they didn't know this was a problem. Overall though this was a lovely, family resort. It has a nostalgic feel and a great location. The staff were professional and friendly. We'll definitely return to stay in the cabins if we can! I heard they get...

I would have gave them a Zero if I could have! I am a person who gives the benefit of doubt but everything is true.... dirty/smelly/musty rooms... the "hot tub" is Luke warm at best... walls are paper thin a man woke me up this morning when he has just talking on his phone in the room next to us... I could repeat his whole conversation.... I thought the staff was ok until I had to deal with them... they gave us a check in paper when we checked and on the back of this check on paper stated somethings about the hotel pools, ice machine ect.. and that they had some breakfast, lunch, and dinner with times! Sooo I just went down there about dinner time to just check it out.... so I'm trying to check it out and this women asked me what I was doing? (Because awkwardly enough you have to go behind their desks to get to this room...) And I say I'm just looking for the food! She asks what food? Ummmm... the food that was on my check in paper! She says what paper?.... (unbelievable but true) I had to go back to the room to show her... I bring it back (she sees that it says exactly what i said) and she says no...? I'm like what do you mean no? She says.... "this is printed on old paper (like i should know this) and we have no restaurant we only serve breakfast...." know there is no restaurant I can see... like I can read what it says on this paper with times of when it is to be opened! All I needed was I'm sorry for the mistake and I would not thought so bad of this place but that was the last straw! She was rude and did not care about me, my family, or my stay! It is very very expensive here and you don't get what you pay for.... they could at least be nice... but they are not!! Would never ever come back.... thank you rude lady!! If you keep treating people like how you did I don't know why anyone would come back... however I would understand why you are unemployed and the "resort" is closed!...