We booked a hotel block with Cedar Break for our wedding guests this past June. The rooms worked out just fine - cute, clean, good location. Our biggest problem with Cedar Break came from working with Bretagne (Brittany), the site manager. She was unresponsive, difficult to communicate with, rarely at work, and snappy. She tried to get us to pay for our guests' rooms using our deposit, even though that is not standard practice at any other hotel block. When we tried to change that, it took weeks, because she does not respond quickly, and when she does, it's usually only to say she doesn't work until next Tuesday or whatever it may be. She took an entire extra month to return our security deposit, even though we had agreed on it being returned the day after our wedding. And she successfully gate kept the owner's contact information, so we were entirely unable to escalate matters or explain our requests directly to management. Plus, we had two guests complain that she was difficult with them when they changed their reservations, despite their requests being well within the bounds of the booking agreement. Side note: there are so many rules in the Cedar Break booking agreement. They use a lot of scare tactics to try to make guests paranoid about actually enjoying the grounds, and their policies are extremely rigid. To the owners of Cedar Break: you have a great place, but please please hire someone else! Bretagne is not good at this job. The terrible customer service is ultimately the reason Cedar Break was one of our least favorite...
Read moreWe secured Cedar Break at Howard Ranch as our wedding venue on 8 June 2024. We housed 42 guests between 10 cabins, the Old Bar N, and all 5 Airstreams. We held a pre-party in the Old Barn N, which accommodated all guests downstairs and on the balcony above. We reserved the Tobacco Barn for the ceremony to include a buffet-style dinner and plenty of room for dancing afterward. Due to the heat, we rented portable AC units and fans for the barn to keep the temperature down in the Texas heat. The 3-day weekend event was a success with no issues and no complaints. The staff went above and beyond to ensure all our guests, accommodations, and the wedding ceremony were perfect. Many of our guests said they want to return to Cedar Break for a personal getaway in the Texas Hill Country again. If you are looking for a wedding venue with onsite accommodations, this is hands down the...
Read moreWe secured Cedar Break at Howard Ranch as our wedding venue on 8 June 2024. We housed 42 guests between 10 cabins, the Old Bar N, and all 5 Airstreams. We held a pre-party in the Old Barn N, which accommodated all guests downstairs and on the balcony above. We reserved the Tobacco Barn for the ceremony to include a buffet-style dinner and plenty of room for dancing afterward. Due to the heat, we rented portable AC units and fans for the barn to keep the temperature down in the Texas heat. The 3-day weekend event was a success with no issues and no complaints. The staff went above and beyond to ensure all our guests, accommodations, and the wedding ceremony were perfect. Many of our guests said they want to return to Cedar Break for a personal getaway in the Texas Hill Country again. If you are looking for a wedding venue with onsite accommodations, this is hands down the...
Read more