Best Western Sunrise Inn — Hotel in Eagar

My wife and I stayed at this property en route to New Mexico from AZ. I have a standard way of reviewing hotels and here it goes:

Checkin was easy and quick and we were able to get into our room a little early which was helpful to our plans.

The room was clean and tidy upon entry. The hotel is in the process of upgrading all of the beds to new mattresses so maybe ask for a new bed. Everything in the room was functional and well maintained although we thought the TV was a little small for the space. It is a pretty standard BW type of room and has easy access and plenty of parking right out front. Good location for all things local and although along a main road it was very quiet. There is Bashas right next door along with a restaurant so that may be convenient for some needs. All the staff were very friendly and helpful.

The breakfast was OK the morning we were here. The primary offering was eggs and sausage along with all the other options you would find at a continental breakfast.

The water pressure in the shower was a little weak especially for rinsing long hair like that on my wife, but there was plenty of warm water available quickly. Bathroom has standard height toilets which can be an issue for elderly or mobility challenged so just a heads-up - it was not an issue for us.

This is very much your typical BW hotel - it meets the needs but without any flare. It is also clearly your best option if you are staying in the Eager area. I would like to rate it a 3.5 but that isn't an option and I feel that 4 is just a little high... so it gets a 3. No real complaints, just an...

We had 2 rooms, one for myself and one for my dad. I ran out of hot water halfway through my shower. Went to put lotion on and the sample size lotion was empty. There was a dirty towel hanging on a hook behind the door. The blow dryer did not work. My Dad also ran out of hot water in his room. We went to the free breakfast in the morning and there was nothing left. We had to wait for them to make more eggs. There was no toast, only hard biscuits. All the tables were dirty. But the worst thing...when we finished our breakfast, we went back to our rooms and the doors on both of our rooms were wide open and all of our belongings were sitting right there in the room. I even had a Do Not Disturb sign on the outside of my door. Check out isn't until 11am and it was only 9am. Why would the maid come in the room when we had not checked out and I had the Do Not Disturb sign on the door. To make things worse, the maid obviously saw our belongings in the room and realized we had not checked out, but yet she still left the door wide open. Who does this? Anyone could have stolen our belongings as it was right there in plain sight. I complained to the front desk and was told that they were sorry and that this wasn't the first time this happened. I was extremely upset over this and it's a good thing nothing was stolen. No privacy at all for $211 per night, per room. This cost us $422.00 and this is how we were treated. Unbelievable! These rooms are not worth...

I own a cleaning company that does make readies (paint, Carpet cleaning and unit cleaning) for commercial properties with incoming residents. This room was very well cleaned, well-kept and well looked after. The front night clerk Bree was very nice and compassionate, and she made a delicious breakfast that I’ll add pictures of, and the room was spotless clean. We love when a hotel takes time to have someone organize and implement home cooked meals for their guests. Is that extra thing very few hotels we’ve been to have done. Our room smelled great too! My wife and I traveled across the country for the last year and went to nearly every continental US state. For a small town hotel, this was at the top of the list. It’s not the most modern or newest hotel but to me, I could care less as long as it’s clean and well loved/looked after. We have stayed in brand new hotels that were gross and apathetic. Sunrises maintenance team is clearly on the ball as everything I’ve noticed is well maintained (it’s literally my job so I notice these things). Very family and pet friendly and even though the carpets were a few years old they were very clean. Coming from a professional, that means they do regular maintenance cleanings on them and I would have no problem letting my 16 Mo Old run around on them. Thanks guys for taking pride in...