The Pearl Beach Inn — Hotel in Englewood

The pearl beach in is located in a beautiful location. We had the beach to ourselves minus the other guests that were in the hotel. The shark's teeth were plentiful and the water was crystal clear. The property is very cute and felt very beachy! The property also provides sand sifters and there's a closet of other items that guests have left behind for your use! We stayed in the Atlantis room and upon our arrival, the latch for the room had been accidentally locked upon shutting the door so we had to wait for a locksmith to come, which didn't take too long and get us into the room. No biggie. Upon entering, We noticed it was very hot. The thermostat was set to 77 and the air conditioner was struggling to keep up. We only tried to set it down two degrees as we didn't want to overwork what appeared to be a 30-year-old unit outside. Unfortunately, the thermostat just kept climbing. When it reached 79 I went to let the office know. They called an air conditioning company which was planning on arriving that evening between 6:00 and 8:00.... Not exactly what I wanted to do paying $250 a night was wait around for an air conditioning person. We decided to cook dinner inside since it was so extremely hot outside and hot inside and nowhere to get a break. As I began to cook chicken in the oven, we lost power to the building. Over the next 2 hours electricity turned on and off at least 15 times. Each time I had to reset the oven and during the electrical issue the air conditioning man had arrived but he couldn't work without electricity either. I called the after-hours number for the hotel management spoke to an agent that said someone would call me. But no one ever did. Unfortunately, the air conditioner is too old to keep up with the Florida heat. He did try his best and got us cooler for the remainder of our trip. Upon removing the air conditioning air filter, it was completely packed and filthy Thank God he changed it. I couldn't imagine breathing that in. We also found that part of the air conditioning duct work was leading into the office, which is directly behind one of the walls of the Atlantis. There's also an air conditioning vent that leads directly into the office so if you were to go in the closet and open it you could wave to the people in the office... Kind of a safety/privacy issue. The next morning nobody still contacted us or came to check to see if everything was resolved. We were hoping that maybe they would offer us to switch rooms at this point, but again no one apologized for not getting back to us or checking on us. My husband was nervous that the air conditioner was going to break in the middle of the night and we were going to be Stuck in a hot box, so He went to Lowe's and bought a portable air conditioning unit. Thankfully, we didn't have to use it and we're able to return it after our stay. Back to the actual hotel details, I felt that the room was clean. The only thing I noticed was that all of the blinds were extremely dusty and the ones in the kitchen were not only dusty but had food caked on them. Due to corona virus I brought my own Lysol wipes and cleaned everything down myself to be sure. There was also someone else's half eaten box of chips left in the cabinet. We were given four towels, and four beach towels. It was sufficient for four people but there was not enough places to hang them with only two hooks in the unit and they wound up on the floor. We missed the hotel staff to switch out new towels and wound up having to use some spare car towels we had in the trunk. That was our fault because on our last day, We asked for new towels and they happily gave them to us! Overall we had a great time! The property is adorable the beach is right at your feet and it's a very quiet and relaxing!! It's unfortunate that we had the mishaps that we did and it would have been nice for the staff to reach out maybe offer a discount or an upgraded room for the inconvenience but no...

13 Years of Loyalty — and We Got Blindsided, Overcharged, and Treated Like Criminals||||Our group has stayed at the Pearl Beach Inn every Memorial Day weekend for 13 years. What used to be a beloved tradition has been completely destroyed by the new ownership, who treat guests like intruders instead of customers.||||This year, after spending over $15,000, we were hit with a rude email accusing us of exaggerated “damage” and banning our entire group from ever returning. We were personally charged $360 for what amounted to maybe $15 worth of cleanup (some popsicle stains and drink rings), and every other guest in our party was hit with a $53 unexplained charge per room — with no email, no warning, and no explanation.||||Here’s the reality: 90% of our rooms had no damage, and most of us left cash tips for the cleaning staff. Yes, a couple of tables had light stains — but this is a beachfront motel, not a showroom. If you’re going to market yourself as family-friendly, then maybe don’t furnish your rooms with delicate materials that stain from a juice box. This isn’t your living room. If you can’t handle guests actually using the furniture, maybe make it adults-only with a no-snacks policy.||||Worse, they shared photos and information about another guest’s room with someone who didn’t stay there, which is a serious guest privacy violation. That alone is enough to raise red flags.||||They also claimed we violated sea turtle protections and noise ordinances, which is flat-out false. We were careful and respectful, checking from 100+ feet away to make sure we weren’t too loud, and strictly avoided marked nesting areas.||||They blamed us for septic issues, yet when we arrived, there was no beach rinse station, no hose, nothing — which meant sand was inevitably getting tracked in. I personally dragged their hose to the beach to fix it. The next day, they took the hint and installed a hose splitter. Multiple guests also reported shower drain problems on the first night, before any of their “damage” could’ve happened.||||And here’s where it gets creepy: they claimed teenage boys over-occupied a room — even though their parents were on-site. Unless they’ve got cameras in the rooms, which would be a serious problem, there’s no way they’d know who slept where. It’s invasive and inappropriate to even bring it up.||||Speaking of surveillance, the place is covered in cameras. You can’t walk ten feet without feeling like you’re being watched. It’s overbearing and creates a constant sense that you’re being spied on, not hosted.||||Since the new owners took over — apparently a wealthy real estate investor who handed it off to his daughter — the entire vibe has changed. The warmth is gone. No friendly check-in, no hospitality. From day one, the manager made it clear we weren’t welcome.||||We used to love this place. Now, it’s clear they care more about policing guests and charging fees than they do about service, respect, or loyalty.||||Save yourself the headache — this place is no longer what it used to be. And if you stay here, prepare to be watched,...

13 Years of Loyalty — and We Got Blindsided, Overcharged, and Treated Like Criminals

Our group has stayed at the Pearl Beach Inn every Memorial Day weekend for 13 years. What used to be a beloved tradition has been completely destroyed by the new ownership, who treat guests like intruders instead of customers.

This year, after spending over $15,000, we were hit with a rude email accusing us of exaggerated “damage” and banning our entire group from ever returning. We were personally charged $360 for what amounted to maybe $15 worth of cleanup (some popsicle stains and drink rings), and every other guest in our party was hit with a $53 unexplained charge per room — with no email, no warning, and no explanation.

Here’s the reality: 90% of our rooms had no damage, and most of us left cash tips for the cleaning staff. Yes, a couple of tables had light stains — but this is a beachfront motel, not a showroom. If you’re going to market yourself as family-friendly, then maybe don’t furnish your rooms with delicate materials that stain from a juice box. This isn’t your living room. If you can’t handle guests actually using the furniture, maybe make it adults-only with a no-snacks policy.

Worse, they shared photos and information about another guest’s room with someone who didn’t stay there, which is a serious guest privacy violation. That alone is enough to raise red flags.

They also claimed we violated sea turtle protections and noise ordinances, which is flat-out false. We were careful and respectful, checking from 100+ feet away to make sure we weren’t too loud, and strictly avoided marked nesting areas.

They blamed us for septic issues, yet when we arrived, there was no beach rinse station, no hose, nothing — which meant sand was inevitably getting tracked in. I personally dragged their hose to the beach to fix it. The next day, they took the hint and installed a hose splitter. Multiple guests also reported shower drain problems on the first night, before any of their “damage” could’ve happened.

And here’s where it gets creepy: they claimed teenage boys over-occupied a room — even though their parents were on-site. Unless they’ve got cameras in the rooms, which would be a serious problem, there’s no way they’d know who slept where. It’s invasive and inappropriate to even bring it up.

Speaking of surveillance, the place is covered in cameras. You can’t walk ten feet without feeling like you’re being watched. It’s overbearing and creates a constant sense that you’re being spied on, not hosted.

Since the new owners took over — apparently a wealthy real estate investor who handed it off to his daughter — the entire vibe has changed. The warmth is gone. No friendly check-in, no hospitality. From day one, the manager made it clear we weren’t welcome.

We used to love this place. Now, it’s clear they care more about policing guests and charging fees than they do about service, respect, or loyalty.

Save yourself the headache — this place is no longer what it used to be. And if you stay here, prepare to be watched,...