Coulee Lodge Resort — Hotel in Ephrata

Dangerous Experience with Campground Host

I recently had a very unpleasant experience at Coulee Lodge Resort that I feel compelled to share. As I was leaving the campground, the host suddenly started chasing my vehicle, weaving in and out of traffic almost running my wife off the road and almost hitting another driver in a head on collision. When it was safe to do so I pulled over and the host proceeded to scream at me in front of my 3 year old son over $142 that I owed him. Which, rightfully so, scared my son. Come to find out there was a miscommunication with the office staff. We had confirmed with the woman in the office the day prior that we were paid up but I guess it had not been entered. While I understand the need for campgrounds to ensure payment is collected, this situation escalated to a dangerous level for my wife, child, him and myself.

Considering we drove right past him on our way out, he could have simply waved us down as we were headed out, or maybe just called us. The decision to put everyone involved into a dangerous situation was made. This is unacceptable.

While I understand that collecting fees is important, I believe that there should be a more organized and safer method of doing so. This experience left a sour taste in my mouth regarding my otherwise enjoyable stay. I hope the management considers implementing a more efficient payment system in the future to prevent such dangerous situations from happening again.

In summary, while the campground itself was pleasant, the aggressive chase for payment left me feeling uneasy and frustrated. I would normally recommend a place like Coulee Lodge Resort , but with the concerning method of collecting fees I wouldn’t say it is a safe...

I recommend this place to everyone, my family and I have been coming and relaxing with campground for the past five years. Specially TJ, this man really loves his job and is always happy and ready to help anyone with his experience, I’m browsing through other reviews, I can say one thing, you can’t please everyone, there are so many people, there are so many opinions, specially, for weather. My family and I are driving from the other side of the state, more than 4 hours, but it’s worth it. And the same goes for the prices, they are some of the best in the area The lake is clear as a drop, we’ve never been left without a catch, if you want to have a good time, this is the place for you, quiet, calm, cozy, like home, We’ve also rented a place for a tent and rented a Mobile, my family and loved ones are very happy, and I always recommend this place to all my friends, It’s one of the best, we’ve been here, we’re going and we’ll go this campground Also have little store boat ramp playground parking spots, camping tables, fire pit The owner put his heart in this campground I will be back next...

First of all congrats to Connie on a well deserved retirement. We wish her all the happiness in the world. We were there this week & met the new owner TJ. He is just a good guy. He's like the guy you feel like you've always known. Super helpful. Our AC broke & he instantly moved us to a new unit. We are really excited to see how his "8 year plan" comes to life. Jamie the store manager is so kind & friendly. Always eager to answer questions & be of assistance. By the end of the week I felt like we had known them for years. If you are in the area definitely consider staying at Coulee Lodge Resort. They truly embrace the family feeling & are invested in making sure their campers feel welcome. TJ & Jamie are the best. I don't know the names of all the staff but I can tell you all of them are super helpful & friendly. See...