Brettelberg Slopeside Hotel-Condo at Sunlight Mountain Resort — Hotel in Four Corners States

Brettelberg condos was magnificently terrible at communication and responsiveness. So terrible, in fact, that I was never even able to book a room there. I am attending a wedding at the nearby Sunlight Mountain Resort this weekend, so it would have been wonderful to have lodging onsite. The bride-to-be and her wedding party are staying there as well, and she warned me that Brettelberg would be more of a headache than it was worth. Silly me decided to try anyway.

I looked into staying at the D6 condo, but I had a few questions before booking (i.e. What exactly does 0 bathrooms mean?). After getting no response via e-mail, I called Brettelberg. The phone staff didn't have details on this unit, so they passed my information and message along to the unit owners. A week went by, so I e-mailed and called again. Still no response. Fast forward a month, and I had e-mailed twice and called FOUR times. Each phone call was met with the same response: the phone staff didn't know anything about the unit and would ensure that the owners would call me back.

I gave up and reserved a hotel near downtown Glenwood Springs. I'm sure Brettelberg would have been lovely, but I was not willing to reserve a place that wouldn't communicate with me for over a month. Who knows what problems could have arisen? Would they double book it? Would we arrive to find that the place hadn't been cleaned or prepared? And I still don't know if the D6 unit even...

This place ROCKS. All the staff I met all over the mountain were so kind. It was closing weekend so I’m sure spirits were high in general, but we felt right at home. There is terrain for all skiers right off your back door. We accidentally locked ourselves out around 9pm. Even though we were embarrassed, the man running the office kindly let us in and reassured us it was no problem. The game room offers a great space to spread out and host a pot luck not to mention the deck and hot tub outside. Laundry is a bit pricy so pack accordingly. We stayed in unit G2 which had plenty of upsides and downsides. Upsides: you can ski to your door and down to the lift from your door. If you time it right you can also park right in front of your door as well. It is somewhat close to the dumpster, just a bit of a walk down the parking lot. The wall next to the queen bed does well to block noise from the kitchen and sitting area. The bathroom is very nice, especially the shower. Also, the neighbors are genuinely great people. Downsides: The unit feels a bit small when you have four people. Three would probably be perfect. The kitchen was small with limited cooking supplies. The fridge door did not shut very well. Many cabinet doors were almost falling off. If these random things get fixed I feel like this would be a fantastic unit.

Quick tip, go up the stairs which are closest to the slope and the base in order to...

The website did a great job of up selling the niceness of the rooms. Each rooms condition and amenities greatly varied do to them being individually owned. Our room E3 looked great online. But when we got there the everything was dirty, tables, counter, floors. Also had several flies in our room. I went to sit on the futon couch and quickly realised the whole bottom of the couch was laying on the floor. Which is also where our son was supposed to sleep. There was items in room left by previous guests such as food, old flowers. The toilet leaked water from the base. The heater was also stuck on so it was 85-90 degrees in the room the first night. Luckily maintenance figured out how to shut it off the second night. The views from the condo deck was amazing and fun to hang on as long as you didn't disturb the residents that live there full time. They weren't exactly nice about asking us to quite down. Considering half the place was rented by our friends for a wedding. We were also told by a person who said he was the Manager that we could smoke on the deck but not in the rooms. Yet friends were yelled at multiple time by what we guess were residents, not to smoke on decks. Every room had a no smoking sign on the door but there were no signs on the decks. Over all we had a good time thanks to being there with great friends and family. But I would recommend looking your room over before you...