Final update. They finally returned one of my texts Saturday. Said they would cancel the reservation. I asked about the deposit and they said they’ll refund it minus a $5 cancellation fee. I’ll believe it when I see it. Still hasn’t been refunded. So we were there 7 days. The office was occupied exactly zero times. They returned zero voicemails. Answered the phone zero times. Leaving at one star because of the customer service. Or rather lack thereof. Update: It’s Friday. I’ve walked to the office multiple times a day since Monday. Not once has anybody been there. I’ve called the number on the door every day since Monday. Not once has anybody answered. I’ve left a VM every day since Monday. Never been called back. Dropping rating. Nice quiet park. Nothing much around, it's a pretty good drive to ge to anything, really. I've never seen the office unlocked. Arrived Sunday and called and the owner answered right away. I guess expecting my arrival. I've walked to the office 4 or 5 times the last couple of days and called multiple times. Left voice mails. Texted. Sent an email. I've tried everything but a carrier pigeon and can't reach anybody. I need to cancel a reservation I have in a couple of weeks because plans have changed and just can't get hold of a soul.
Also, the owner made a point of asking me to pick up after our dog when we checked in. I can see why, because there is dog poop EVERYWHERE. We must be the only ones...
Read moreIf you are looking for quiet and relaxing place after a long drive on the highway, this will be the perfect choice. Beautiful view of the goose lake. Clean place with full hookups. Sparking clean bathrooms, showers and kitchen. Hey have laundry and games,books and lots of movies to watch or to borrow. The hosts Kate and Scott are very friendly and nice people. Scott changed my spot when I told him that my wife likes to watch sunset. Kate gave us all the information we needed about the place and the area. nice neighbors. Highly recommend this place, definitely...
Read moreThis business website says “Passport America on as-available basis.” I called to confirm, the gentleman who picked up the phone was very flat and acted as though he didn’t know what I was talking about. I politely referred to the “as available-basis” referenced on their website to which he replied “I just answered your question.” Rude customer service- plenty of other places around to give our...
Read more