Broken Arrow Wilderness — Hotel in Fullerton

We stayed all weekend for a wedding in a cottage . On Saturday a tree fell at the campsite next to us and almost hit a lady and she had to run out of the way and the tree went through their truck window and broke it. The next day we woke up and a tree fell next to our cottage on another person's car and hitting our with a lot of damage to Tahoe. No storms no rain in 2 days. When my husband tried to talk to the lady at the desk she would not even listen to him she walked away. She was very rude!!!! When my husband talked with a guy he was rude and didn't care. That's fine but good thing it didn't fall on one of my 3 little kids that was playing out there the day and evening before. Or any person for that matter.....Ceilings in our cottage were fresh drywall no covering cracking and peeling.....Beware of falling trees and rude...

We spent $90 then was only at the campsite for a couple of hours even unhooked and hooked everything up. Just to be told that we couldn't be there because of my husbands registration for his charge has made people mad and they had over 20 to 30 people calling wanting to cancel because of him being there. Yet we have a child and the owners agreed on the phone last night that we could be there. 500$ to $600 is not worth it plus charging for tanking, kayaking, and swimming and tubing. Plus stating that my husband charge has the rv parks name. Which it only states the address doesn't say what number nothing. Then Amanda and the old guy working said we never told them about his charge. Which once again is wrong due to the fact we are more open on telling the landlords or owners the truth. I give this...

Owners are VERY RUDE. They have no customer service skills at all. Did not communicate to us at the beginning & just drove off expecting us to know we needed to follow. Darla stopped in the middle of a country road to berate us & then LEFT US to find our own way without communicating anything! Darla is very aggressive & demeaning. Called us stupid & berated us. I’m sure she will try to gaslight this review as she did the other one. We are a very tolerant group & she crossed the line too far. If you want to be treated like a child she’s trying to bully into submission, this is your place. However if you want to be treated with respect, choose...