Best Western White House Inn — Hotel in Hampden

Convenient location to I-95 and I-395. Short ride to the main coast to visit the Maine Maritime Museum in Searsport. Also visited the Penobscot Narrows Observatory. Greeted warmly by the front desk staff. Felt welcomed. Spun a carnival style wheel to get additional reward points which was totally unexpected. We reserved a fireside suite on the second floor. Elevator available for luggage but during our stay we used the stairs as they were wide and very accessible. Open, carpeted stairs without the need to open doors. Good handrails. Room was very clean and well appointed. Bathroom was large with a closet (luggage rack, iron/ironing board. and hair dryer). Hangers could be removed completely (not fixed in place like some motel chains). Double vanity sink area. Plenty of toiletry items. Plenty of towels for our stay! Sink/dressing area separate from the toilet and shower/tub area. Magnified makeup mirror in addition to the large wall mirror. GFCI outlets on either side. The toilet/shower area was small but adequate for an able-bodied person. Not suitable for wheelchair or perhaps a very large person. Curved shower curtain rod. Low tub wall that made it easy to enter and exit. Would not be great if you wanted to soak in tub but fine for a shallow bath or bathing a child. Showerhead fine. Plenty of hot water and good pressure. Only grab bar was mounted to rear wall to lower yourself into the tub but no grab bar when exiting the shower. Get an accessible room if challenged. Gas fireplace easy to operate and on a timer. AC/heat easily controlled and responsive to self-contained thermostat (easy to set). Clean air filter! Isolated desk area with lamp, outlets, USB ports. Nice office chair. Keurig coffee maker and microwave in wall niche with good size refrigerator (no freezer). Large screen TV with easy to navigate remote. Beds were comfortable. Four pillows each (we had a 2 queen room). Convenient nightstand. Center one had drawer and underneath storage space. Plenty of outlets, USB, charging ports. Large lamp seemed to take up too much space and was fixed in place. Cubieblue clock. Gideon Bible in drawer. Set of 6-8 drawers in room. Also, a massage chair! Full view mirror outside of the bathroom. Plenty of lighting with convenient switches. Curtains were fairly darkening. Some traffic noise but died down during the night. We both slept soundly. Excellent breakfast room. Lots of cold and hot options. Well attended by attentive staff member. One morning, choice of sausage/bacon/corned beef hash. Baked beans, scrambled eggs, hard boiled eggs. Not to mention waffle makers, hot/cold cereal (instant oatmeal). Yogurt, fresh fruit, breads, mini muffins, donuts. Full beverage choice. Pleasant lobbies. Entire establishment very clean. Plenty of parking. We would definitely stay here again when in Bangor or vicinity. This trip we did not use hot tub, pool or fitness room so could...

This building is unique and the decor is historic and interesting. The halls are a labyrinth of zig zags and confusing stairwells. However, it gives visitors a chance to explore the rich history of past presidents, first ladies, and historic moments in the country's presidential history. Rooms on the 3rd level add to the interesting architecture to make note of.

The place is clean overall with comfortable beds, conveniences of mini fridge, microwave, and hair dryer if you desire those.

Not a full five star rating though The staff at the time of my visit were not terribly compitant and that was disappointing. Upon checking in, I was told I had no reservation and it was not possible to look it up with my confirmation number. I was offered no solution and basically turned away. A simple call to Best Western customer service fixed it though. Turns out someone at the hotel previously checked me in although I hadn't arrived yet. When given the keys to the room, they were never programmed for my room. So after all that mix up, and running back and forth, I certainly wasn't impressed by professionalism and knowledge of the hotel staff.

While waiting for the keys to be programmed, it was discovered the lobby bathroom wouldn't flush properly and it overflowed. I'm sure a simple maintenance call could fix that though. Speaking of maintenance, another guest asked the front desk to cut a small lock off her luggage since she accidentally locked the key in the bag. It was late in the evening and she wanted to access her stuff. He said all he had were scissors and they would break. He offered no other solution. She asked if maintenance had some cutters and he said no. Again, just leaving her without her necessities that were locked in her bag. He could have offered her a toothbrush and paste at minimum.

The breakfast was a surprise. Since no other place I've stayed, for 300+ nights at over 15 different hotels, throughout all of the pandemic has had anything more than grab and go, I'd stick with grab and go items at this location too. There were too many guests trying to figure out where the coffee was, which there was no regular to be had. When guests were asking for coffee, it took three employees to try to figure it out. There was an empty coffee machine, an empty carafe, and an empty lobby table where carafes are usually placed full of coffee. I grabbed decaf from the machine and gave up on regular. The hot food items put out at opening seemed as though they may have been reheated left overs from the previous day or more.

The hallways are ridiculously hot, thermostats reading in the 80's in July, but the rooms had nice cold air.

Overall, it's worth a visit if you have patience with the staff and have...

My husband & I loved our recent stay here. Hotel was pleasant surprise from normal Best Western hotel chains. It was quaint historic hotel with excellent customer service & well maintained.

Location was ideal off highway & away from downtown high traffic area. We prefer to stay in a more quiet & less trafficked area. Hotel was next to Dynastar Restaurant & truck stop.

Hotel had some special touches not expected such as; super clean, comfortable mattress & bedding, large rooms, theming, BBQ grills, large indoor hot tub, chair lift access into pool & hot tub, delious cooked hot breakfast items, plus dog friendly. They even have walking trails to walk your dog.

I would have given hotel 5 stars. It was down graded after bad experience before we left hotel. I don't feel staff really cared to rectify the situation so beware if staying here with your dog.

We packed up our newly purchased pickup truck & parked next to entrance of dog trail. We walked our puppy Springer Spaniel then settled him into pickup truck cab with his breakfast . The windows were all half rolled down & our puppy quickly fell asleep after eating.

We went inside for breakfast & sat by window directly across from where we were parked.

The home next store to hotel garage door started to open 2 large Pitbull type dogs came running out. They made a bee line straight to hotel & trail entrance. No owner in sight yet. One dog flew down the trail. The other stood smelling the air then must of smelled our puppy. The dog's owner finally walked outside but made no attempt to call her dogs or get them under control. The dog that smelled my puppy began jumping all over our pickup truck trying to reach the half open windows. Scratching the truck's doors & side panels. The second dog returned & started circling our truck also. The dog tried jumping into the bed of the truck. We had a bed cover so the dog's attempt failed. But was successful at scratching / ripping the bed cover. At this point our puppy woke up & was visually scared. My husband eas making his way outside. The 2 Pitbull type dog's owner didn't care what her dogs were doing & went on the phone. My husband made it outside by this time. The dog's owner came over still not caring her dogs were circling our truck & damaged our truck. My husband asked the owner to leash her dogs / control them. The owner started yelling at my husband that she lived here & he was being hostile. My husband said, he'll call the police if she doesn't get control of her dogs. She then told, "my husband to go F@ck himself & go ahead call the police"

I understand this person & her dogs aren't part of the hotel. But be aware of the danger posed...