Cobblestone Inn & Suites - Hartington — Hotel in Hartington

Had a situation happen with a dental retainer at this hotel. During my stay- it disappeared. I kindly asked the front desk what may have happened while I was out, and they said they didn’t know. Being a dental hygienist, I wouldn’t just leave it anywhere, misplace it, or lose it. They aren’t cheap. Anyway I left for about 6 hours, came back and my room had been cleaned and it was missing. I think it may have been accidentally knocked off and thrown away (clear and made of a type of plastic- I can understand). They were of no help when I asked them to foot the bill of this situation saying it was “lost” or left. I had stayed there on a Friday night. Saturday morning I had it by my nightstand, I come back Saturday afternoon and it’s gone. So I stayed that night INTO THE NEXT morning (checking out on Sunday). I called the manager 3 times, when she was suppose to call me back. Then the district manager (or someone) called me, only to let me know nothing will be done probably. He supposedly submitted some claim and said I’d hear back in a few weeks. Never did 🙂 not surprised to be honest. I called again and the manager was out, just wanting to check on the claim. Never heard yet again. Such a longer story to this- but the fact of the matter is, horrible customer service, super rude when it came to me being blatantly honest about it, and asking them to pay for this item (around $300.00). Idk why someone would go through all that trouble only to lie about losing something like that. I wouldn’t stay here again for the simple fact of me feeling like I wasn’t a customer but more of a nuisance. Hope anyone who stays has a...

I had a great experience during my stay at the Cobblestone Inn in Hartington, NE. This trip was for business, and the location was absolutely perfect for our needs.

The room was spotless and well-stocked with everything I required. Although I did encounter an issue with empty shampoo and body wash bottles, the housekeeping team promptly resolved it as soon as I notified them.

The manager, Julie, and her staff were incredibly accommodating, making sure our stay was comfortable. I also appreciated the bar area, which had a nice selection of beers and other drinks at very reasonable prices—plus, they even offered a non-alcoholic beer, which was a thoughtful touch.

The hotel’s convenience store area was also a highlight, stocked with snacks and other essentials at great prices. Additionally, there’s another convenience store within walking distance—just keep in mind that it closes before 10 PM CT.

Breakfast was satisfying, with a good variety of options to choose from. One small suggestion: adding a warming tray would help keep some of the hot items at the right temperature.

Overall, I had a great stay and would definitely recommend the Cobblestone Inn for anyone traveling to the...

I had a wonderful experience staying at the Cobblestone Inn in Hartington. Julie, the manager, along with her friendly and accommodating staff, made me feel welcome from the start. The room was very clean, which was a pleasant surprise.||The only minor issue I encountered was with the shower’s water pressure. However, switching the showerhead to the massage setting made a big difference, so it wasn't a major problem. I also noticed the shampoo and body wash bottles in the shower were empty, but housekeeping promptly resolved the issue after I informed them.||The hotel was relatively quiet during my stay since it wasn’t fully booked, which added to the relaxing atmosphere.||Breakfast was good, though I’d recommend adding a warming tray for a few of the items to keep them hot. They also offer alcohol at very reasonable prices, which is a nice touch. Although I don’t drink, I appreciated that they had non-alcoholic beer available.||There’s also a small room stocked with snacks and a variety of selections, which was super convenient. ||Overall, I’d highly recommend staying here and would definitely return if I'm in...