Camanche Recreation Company - North Shore — Hotel in Ione

My family and I have been camping at South Shore for over 10 years. We have always had a great fun time and a great customer experience with front gate people. ||We never had such a bad experience until this time for over 10 years!||All the young ladies at the South Shore front gate needs to have more training - they all needs to be properly trained on how to greet customers with a happy face and to have a pleasant attitude with customers. The ladies were are all so rude. But expect the older lady…the older lady was very nice and she had a pleasant customer friendly attitude. ||Ok now… let’s get to the real topic for my review.||Each year for over 10 years, we’ve always reserved 5 days stay here. Our site was always a group site and are allowed 24 people and 6 vehicles. ||When some of our party had to leave we were always able to return the parking tags at front desk to have the parking tag for another vehicle that came out later. We have never reached over our capacity of persons on our site, and we’ve always made sure on how many vehicles are parked on our campsite and never reached over capacity (if it were over vehicle capacity then they would always pay for daily pass). But this time it was such a big hassle and issue with this specific RANGER GREG PERSON regarding how many vehicles or how many people are coming into our camp site. ||The Ranger GREG PERSON didn’t allow this process. GREG PERSON said “WHICHEVER COMES FIRST POLICY” - 24 people or 6 vehicles- he will not allow any other people or vehicle to enter to our site. ||Ranger GREG PERSON also had the audacity to say the we were sneaking people in. Why the hell would we need to sneak people in when we didn’t even meet the capacity of people!! We are not the type of people to be sneaking anyone into our campsite. We literally only left campus when needed to get ice bags from the local store in town. We were always able to drive in and out of the gates to buy some ice at the local store near town and we never had an issue or anyone accusing us of sneaking people into our campsite.||And now…my brother drove 3 hours to get here and wasn’t allowed in. The front desk wouldn’t let him in, because of Ranger GREG PERSON didn’t allow it.|(We had 5 vehicles parked at our site and still had 1 vehicle tag left for my brother to park, and had 18 people at our site)||GREG PERSON said the only way this would work to let my brother into our campsite is that we had to pay for another campsite (we’ve already paid $1,144 for our group site). So of course, since my brother drove 3 hours to get here. I paid for another campsite $54.75 to let my brother into our camp, while paying for the additional site the lady that took my payment said my brother isn’t allowed on our campsite. Really!?! The Ranger GREG PERSON said “the only way this would work” is for me to purchase another site, which I did!!||When a vehicle left our campsite for the whole stay, we were always able to switch out the vehicle tags for the next vehicle that were staying.||We’ve been doing this for over 10 years. There’s nothing stated on their website, or on our itinerary, or receipt payment, or emails reminders of our upcoming stay that states a “WHICHEVER COMES FIRST POLICY”||If the Ranger Greg Person and or the front gates ladies had an issue or doubts with head counts and vehicles on our campsite then they should ALL JUST DO THEIR JOB! GO CHECK how many people and vehicles are on our campsite…then there wouldn’t be such an issue and I wouldn’t have had to be pressured to purchase another campsite. ||From reading some of the others reviews that had the same issue as us. Ranger GREG PERSON is prejudiced towards Asian people. ||Ranger GREG PERSON made our stay a nightmare. He was happy giving us a hard time and forcing us with no choice to purchase another site||WILL NEVER COME BACK CAMPING HERE.|Unless if this Ranger GREG PERSON is no longer working at this lake, and all the young ladies at the front gate are all properly trained to have a nice attitude with customers, then we may think about...

My family and I have been camping at South Shore for over 10 years. We have always had a great fun time and a great customer experience with front gate people.

We never had such a bad experience until this time for over 10 years!

All the young ladies at the South Shore front gate needs to have more training - they all needs to be properly trained on how to greet customers with a happy face and to have a pleasant attitude with customers. The ladies were are all so rude. But expect the older lady…the older lady was very nice and she had a pleasant customer friendly attitude.

Ok now… let’s get to the real topic for my review.

Each year for over 10 years, we’ve always reserved 5 days stay here. Our site was always a group site and are allowed 24 people and 6 vehicles.

When some of our party had to leave we were always able to return the parking tags at front desk to have the parking tag for another vehicle that came out later. We have never reached over our capacity of persons on our site, and we’ve always made sure on how many vehicles are parked on our campsite and never reached over capacity (if it were over vehicle capacity then they would always pay for daily pass). But this time it was such a big hassle and issue with this specific RANGER GREG PERSON regarding how many vehicles or how many people are coming into our camp site.

The Ranger GREG PERSON didn’t allow this process. GREG PERSON said “WHICHEVER COMES FIRST POLICY” - 24 people or 6 vehicles- he will not allow any other people or vehicle to enter to our site.

Ranger GREG PERSON also had the audacity to say the we were sneaking people in. Why the hell would we need to sneak people in when we didn’t even meet the capacity of people!! We are not the type of people to be sneaking anyone into our campsite. We literally only left campus when needed to get ice bags from the local store in town. We were always able to drive in and out of the gates to buy some ice at the local store near town and we never had an issue or anyone accusing us of sneaking people into our campsite.

And now…my brother drove 3 hours to get here and wasn’t allowed in. The front desk wouldn’t let him in, because of Ranger GREG PERSON didn’t allow it. (We had 5 vehicles parked at our site and still had 1 vehicle tag left for my brother to park, and had 18 people at our site)

GREG PERSON said the only way this would work to let my brother into our campsite is that we had to pay for another campsite (we’ve already paid $1,144 for our group site). So of course, since my brother drove 3 hours to get here. I paid for another campsite $54.75 to let my brother into our camp, while paying for the additional site the lady that took my payment said my brother isn’t allowed on our campsite. Really!?! The Ranger GREG PERSON said “the only way this would work” is for me to purchase another site, which I did!!

When a vehicle left our campsite for the whole stay, we were always able to switch out the vehicle tags for the next vehicle that were staying.

We’ve been doing this for over 10 years. There’s nothing stated on their website, or on our itinerary, or receipt payment, or emails reminders of our upcoming stay that states a “WHICHEVER COMES FIRST POLICY”

If the Ranger Greg Person and or the front gates ladies had an issue or doubts with head counts and vehicles on our campsite then they should ALL JUST DO THEIR JOB! GO CHECK how many people and vehicles are on our campsite…then there wouldn’t be such an issue and I wouldn’t have had to be pressured to purchase another campsite.

From reading some of the others reviews that had the same issue as us. Ranger GREG PERSON is prejudiced towards Asian people.

Ranger GREG PERSON made our stay a nightmare. He was happy giving us a hard time and forcing us with no choice to purchase another site

WILL NEVER COME BACK CAMPING HERE. Unless if this Ranger GREG PERSON is no longer working at this lake, and all the young ladies at the front gate are all properly trained to have a nice attitude with customers, then we may think about...

As camping season is approaching, I wanted to share my experience.

This was the Yelp review I wrote last July when I vowed to NEVER return to this campsite which is crazy as I had gone 10 years recommending this place to everyone.

It is with a heavy heart that I write this review. My family and I have been loyal patrons of this site for over a decade (12 years), making at least two trips every summer. This amounts to a minimum of 24 visits, each one filled with cherished memories shared with our extended family and friends.

This weekend, we encountered a series of unfortunate events that culminated in an experience that was far from pleasant. The severity of the situation was such that I felt compelled to share my feedback, as I did not feel adequately heard by the staff during our stay.

First, when we arrived Friday night, the patrol agent gave us an official warning since we were too loud and would be asked to leave at 7 am the following day. I know their policy says no music, generators, or loud noises after 10 pm; however, it was only 11:30 when the officer rudely demanded we quiet down. We were talking/laughing and had not even been drinking, so we were baffled and uncomfortable. We didn't know what to do, so we all slept. The following morning, another ranger came in to talk to us about our warning the previous night. We had violated their policy, and they were warning us. I said they needed to update their policy if loud talking was not allowed since I know there are quiet zones on Blue Oaks. Later that afternoon, another ranger stopped to tell us the strings on our campsite weren't allowed.

Later that night, we received yet another reminder that we were loud last night and to not "repeat last night's incident." At this point, this was the fourth time we had been approached by rangers, and although the second interaction was friendlier, we felt very harassed. On top of everything, the ranger gave us yet another warning, this time about "excessive trash" on our campsite. While we had a few glass bottles, we separated them since there weren't bins to recycle, but he said to throw them away. We had an extra bag and put them all in right that second, but go, Camanche Ranger, for discouraging eco-friendly habits! I guess everyone should throw away recyclables.

The craziest part was the next day, someone was drunk driving around the parking lot with a baby on the driver's side, and it took rangers forever to arrive, and they never escorted them out. My dad spoke to someone at the front, and it seems they have more funds to hire rangers and police people on their campsites but not enough to prevent harmful interactions. They should be funding their custodial staff, which is probably underpaid and understaffed by the extremely disgusting shape those bathrooms were in this weekend. No toilet paper for a whole day. It's so bad I canceled my and my friend's reservation for the fourth of July. There is no point in going somewhere you can't have fun. I highly suggest updating their website so people know what they're getting. I'm telling all my friends, coworkers, classmates, and everyone I've recommended how terrible the management is, which makes me sad since I...