OYO Hotel Jackson South I-55 — Hotel in Jackson

We had to stay here because we lost power for 2 weeks at our house. 1st the owners are extremely rude and treat everyone horribly. On one hand you almost can't blame them for being so rude because the majority of people staying at this hotel are pond scum. There are rooms with 7 to 10 people in them and they are up at all hours of the night. In fact, some of the real higher class citizen residents were working on their miniature motorcycles at 3 and 4 in the morning while we were trying to sleep. When we 1st checked in and given keys, we walk in the room only to find that it is already occupied. Then the next room we were given had used condoms in the trash can as well as the top nightstand drawer being full of crack paraphernalia, the prior guests had taken the smoke detectors down and plugged the hole in the wall with toilet paper, they had done the same to the peep hole in the door. Both of the bedside lamps had been made inoperable and the toilet never flushed. When we asked for a plunger, we were given a 6ft crank handle Kobalt snake with a head on the end of the cable too large to go down the toilet drain. Not once were we asked if we needed fresh towels or if we got the toilet working or needed another room if we didn't. Every morning the cleaning ladies would knock on the door or just come right on in around 9:45 or 10 and after all of this they had the nerve to harass us everyday for a $10 deposit on our little Chiweenie dog as if he was going to damage their immaculent rooms. The place has spiders and roaches, and people scurrying around outside buying, selling and using drugs and last but not least, because of the language barrier, you cannot have a conversation with anyone at the front desk (except for one white man that worked nights sometimes, I must say he was a pleasure to deal with and the only bright spot behind that front desk. The OYO on I55 South Frontage Rd should be condemned, and the Oyo Company should be embarrassed to have their name and reputation attached to this location. Avoid...

Management has a 'don't care' attitude. They refused to listen when I complained about transaction fees charged to my payroll debit card when paying my weekly rate room on advance. They insisted it was not their fault despite confirmation from the card provider customer service department that they had run the charges as a credit card charge and not a debit card transaction as I had told them. It cost me $45.00 on my account. I had to call the card provider to have the charges changed to a debit transaction and have the fees refunded to my card. When I checked in the room had not been cleaned at all. It even had dirty linens on the bed and empty food wrappers and beer bottles scattered throughout the room. I had to use my own towels and only had maid service knock on the door once per week. I will be changing hotels and will not stay here again, ever! There are roaches, the ceiling in the bathroom is caving in and the water control knob in the bathtub comes off in your hand. Their rates are far too high for the accomodations provided. They are rude and do not speak the language well enough to be dealing with the public , DONT WASTE YOUR TIME...

This place gets a bad rap bc of previous owners and mgmt. I was hesitant to stay here, that is until i met the staff and the owner. The staff here is amazing, the husband-wife team literally go beyond what would normally be expected. They do it all: housekeeping, repairs and remodels, security (not that I have ever witnessed a need for it), you name it these 2 on-site individuals do it. My children and I actually returned here and are staying long term in a suite/apt, which the owner offered at a wonderful discounted rate. No doubt this team has their work cut out to overcome the stigma thats been placed on this place. But as hard as they are working, it won't take long. If you can look past the cosmetic imperfections that doesnt effect the quality of ur stay anyway, then I would come here anytime! Now, if only they...