Heritage Acres — Hotel in Kilgore

This place is awful. Rent is too expensive for the tiny trailers they rent out. They constantly try to tack on extra fees each month. Anytime we've needed something fixed it took days for the maintenance man to come out. (even though it left us without a light in one room and a leaking toilet for hours and once he never even showed back up to repair our shower head) We were told that the maintenance man would be out to change our air filters and spray our house for bugs and rodents, that was never done the whole year we lived there. Now it's been two months since I've moved out and everytime I call questioning my $400 deposit, I get a run a round about how no one is in the office and a message was left and they'll get back to me when they can. Completely ridiculous. I could pay rent on time every month but when it comes time to give me back my money, no one can even answer a simple question about what's going on. Then after a week, I finally get the number for the main office and I'm told that I left behind a shower curtain and there was writing on a door and the cost to paint it exceeded $400! Don't move here. Save your money and go...

This place was terrible to live in its infested with insects and their maintenance man is terrible he was suppose to come cut down a tree that was going to fall soon on my son's room and it took him at least two weeks to get to it. They were suppose to come spray for bugs and rodents and only did once and it didn't work at all our outside light wasn't working and it took them a good three months to get it fixed! And when we decided to move out because they wouldn't do anything about the pests they didn't even evict us they just went in and threw all of our things away they're way too expensive for the tiny trailers I would not recommend this place to...

I lived here for over 2 years and they took forever to fix anything and my front door had to be opened with a crowbar twice and there was a serious mold problem which caused me to throw away curtains and bleach my couch. They only replaced the top of my kitchen counter even though the whole thing was covered in mold and I looked into renter’s law and found that I could leave legally due to such poor living conditions. Save your money and sanity and do not rent here you will...