Good Place Farms Bed and Breakfast — Hotel in Lexington

We’ve known dozens of people who have loved staying at Good Place Farms B&B. We knew it would be the perfect place for our next college reunion. When the date was released a year ago we immediately called Good Place Farms. After a few days with no response or returned phone calls we decided to email. Again, no response but we saw their listing on Airbnb and we decided to book it thinking that we were good to go! We assumed that the unanswered phone calls and emails were due to being busy. I’m sure running a farm and bed & breakfast can be rather hectic. After we booked the B&B twelve months in advance we even messaged the owners through Airbnb that we were looking forward to our trip. We are frequent Airbnb travelers and it’s usually such a positive experience. Flash forward to our reunion weekend, we were all packed up with our three young kids telling them all about the farm we would be staying at when it occurred to me that I hadn’t received check-in details. I reread the Airbnb information for any missing details on my end and I decided to message our host, the B&B owners. I told them we were arriving at 3pm check-in time and asked for the details. The owner, Justin replied quickly that they were “finishing up our unit” an hour before the check-in time. When we arrived we followed our directions to the B&B. Along the way you see the animals and a few bungalow houses. It was confusing as to where exactly the B&B was located so we continued on the gravel driveway to pass multiple vehicles and people. As we were driving up to what might have been the B&B on a huge gravel hill we were blocked by trucks and people cutting down trees. We thought the timing of tree removal was strange considering it was our arrival time. So we reversed our car because there was nowhere to go and asked a man in a truck for help. Interesting enough, it was the owner, Justin. He told us that we would be staying in a white cottage instead of the B&B down the road. Apparently he said Airbnb double booked and there was a Bachelorette party booked at the B&B. Come to find out, it ended up being other Alumni from the same reunion and not a Bachelorette party. He mentioned they had it booked 8 months ago and that we wouldn’t have a “good stay” if we stayed in our original booking room anyways. We booked first but somehow the people who booked later received priority. This seemed really odd to us but we were really happy to hear we still had a place to stay. After all, we had been looking forward to this weekend for over a year. FYI- we never even got the chance to see the B&B because that wasn’t even an option presented to us. This “white cottage” was referred to by the owner as looking like a “crack house” but he assured us that the inside was really nice and this house was an “upgrade” from what we originally booked. This “upgraded house” is right on the busy gravel road, no Mountain View, and is not a rental advertised at all. There wasn’t even a designated parking spot. Laundry was running when we arrived as well as the dishwasher. There was one bed when we paid for a suite room with two beds and a pullout couch to sleep up to 6 people. The owner offered to bring us a blow up mattress which he never brought. The real concern was the air mattress would have to be downstairs while the other bed was located upstairs. Our children are 6, 4, and 2 so I wasn’t exactly very comfortable with us sleeping on separate floors and the house only had one real bed. When I asked about breakfast, the owner mentioned that he needed to check with the other guests at the B&B to see if they were having breakfast because he serves breakfast in the B&B. He never led us to believe that breakfast was included with our “upgraded house” and the topic was just dropped from there. The entire situation seemed really awkward and we felt like we were a huge inconvenience. We understand that mixups happen and we were grateful that Justin was able to make a place for us. We could have overlooked so much of this situation but we really didn’t feel welcome. A little hospitality would have gone a long way and we just wish things had turned out differently. After all, we had our three young kids that were so excited to stay on “the farm” and we really wanted to make it work. After an hour of waiting on Justin to get our blowup mattress, we just felt like paying close to $500 for the weekend in the “white crack house” with zero hospitality was just not worth it for us. In the end Good Place Farm was just not a “good place” for us. We tried to track the owner down to let him know but we couldn’t find him. Thankfully we ended up seeing his mother drive by and we told her we weren’t staying. Her response was “Ok, I will tell my son.” We were completely refunded but the experience just left a bad taste in our mouth. We never received a heart felt apology and the start to our reunion weekend was a huge disappointment. We really hope this doesn’t happen to anyone else in the future because trying to find another place to stay in Lexington on a reunion weekend is vertically impossible especially when you have three kids. Hopefully the hospitality and communication will improve because it could be a really fun B&B to make some unforgettable memories with your kids. The farm animals were adorable! Unfortunately, we won’t be trying...

We’ve known dozens of people who have loved staying at Good Place Farms B&B. We knew it would be the perfect place for our next college reunion. When the date was released a year ago we immediately called Good Place Farms. After a few days with no response or returned phone calls we decided to email. Again, no response but we saw their listing on Airbnb and we decided to book it thinking that we were good to go! We assumed that the unanswered phone calls and emails were due to being busy. I’m sure running a farm and bed & breakfast can be rather hectic. After we booked the B&B twelve months in advance we even messaged the owners through Airbnb that we were looking forward to our trip. We are frequent Airbnb travelers and it’s usually such a positive experience. Flash forward to our reunion weekend, we were all packed up with our three young kids telling them all about the farm we would be staying at when it occurred to me that I hadn’t received check-in details. I reread the Airbnb information for any missing details on my end and I decided to message our host, the B&B owners. I told them we were arriving at 3pm check-in time and asked for the details. The owner, Justin replied quickly that they were “finishing up our unit” an hour before the check-in time. When we arrived we followed our directions to the B&B. Along the way you see the animals and a few bungalow houses. It was confusing as to where exactly the B&B was located so we continued on the gravel driveway to pass multiple vehicles and people. As we were driving up to what might have been the B&B on a huge gravel hill we were blocked by trucks and people cutting down trees. We thought the timing of tree removal was strange considering it was our arrival time. So we reversed our car because there was nowhere to go and asked a man in a truck for help. Interesting enough, it was the owner, Justin. He told us that we would be staying in a white cottage instead of the B&B down the road. Apparently he said Airbnb double booked and there was a Bachelorette party booked at the B&B. Come to find out, it ended up being other Alumni from the same reunion and not a Bachelorette party. He mentioned they had it booked 8 months ago and that we wouldn’t have a “good stay” if we stayed in our original booking room anyways. We booked first but somehow the people who booked later received priority. This seemed really odd to us but we were really happy to hear we still had a place to stay. After all, we had been looking forward to this weekend for over a year. FYI- we never even got the chance to see the B&B because that wasn’t even an option presented to us. This “white cottage” was referred to by the owner as looking like a “crack house” but he assured us that the inside was really nice and this house was an “upgrade” from what we originally booked. This “upgraded house” is right on the busy gravel road, no Mountain View, and is not a rental advertised at all. There wasn’t even a designated parking spot. Laundry was running when we arrived as well as the dishwasher. There was one bed when we paid for a suite room with two beds and a pullout couch to sleep up to 6 people. The owner offered to bring us a blow up mattress which he never brought. The real concern was the air mattress would have to be downstairs while the other bed was located upstairs. Our children are 6, 4, and 2 so I wasn’t exactly very comfortable with us sleeping on separate floors and the house only had one real bed. When I asked about breakfast, the owner mentioned that he needed to check with the other guests at the B&B to see if they were having breakfast because he serves breakfast in the B&B. He never led us to believe that breakfast was included with our “upgraded house” and the topic was just dropped from there. The entire situation seemed really awkward and we felt like we were a huge inconvenience. We understand that mixups happen and we were grateful that Justin was able to make a place for us. We could have overlooked so much of this situation but we really didn’t feel welcome. A little hospitality would have gone a long way and we just wish things had turned out differently. After all, we had our three young kids that were so excited to stay on “the farm” and we really wanted to make it work. After an hour of waiting on Justin to get our blowup mattress, we just felt like paying close to $500 for the weekend in the “white crack house” with zero hospitality was just not worth it for us. In the end Good Place Farm was just not a “good place” for us. We tried to track the owner down to let him know but we couldn’t find him. Thankfully we ended up seeing his mother drive by and we told her we weren’t staying. Her response was “Ok, I will tell my son.” We were completely refunded but the experience just left a bad taste in our mouth. We never received a heart felt apology and the start to our reunion weekend was a huge disappointment. We really hope this doesn’t happen to anyone else in the future because trying to find another place to stay in Lexington on a reunion weekend is vertically impossible especially when you have three kids. Hopefully the hospitality and communication will improve because it could be a really fun B&B to make some unforgettable memories with your kids. The farm animals were adorable! Unfortunately, we won’t be trying...

Dozens of our friends have stayed at this B&B and we booked it a year in advance for our college reunion. As we were driving up to what might have been the B&B on a huge gravel hill we were blocked by trucks and people cutting down trees. We thought the timing of tree removal was strange considering it was our check-in time. So we reversed our car because there was nowhere to go and asked a man in a truck for help. Interesting enough, it was the owner, Justin. He told us that we would be staying in a white cottage instead of the B&B down the road. Apparently he said Airbnb double booked and there was a Bachelorette party booked at the B&B. Come to find out, it ended up being other Alumni from the same reunion and not a Bachelorette party. He mentioned they had it booked 8 months ago and that we wouldn’t have a “good stay” if we stayed in our original booking room anyways. We booked first but somehow the people who booked later received priority. This seemed really odd to us but we were really happy to hear we still had a place to stay. After all, we had been looking forward to this weekend for over a year. FYI- we never even got the chance to see the B&B because that wasn’t even an option presented to us. This “white cottage” was referred to by the owner as looking like a “crack house” but he assured us that the inside was really nice and this house was an “upgrade” from what we originally booked. This “upgraded house” is right on the busy gravel road, no Mountain View, and is not a rental advertised at all. There wasn’t even a designated parking spot. Laundry was running when we arrived as well as the dishwasher. There was one bed when we paid for a suite room with two beds and a pullout couch to sleep up to 6 people. The owner offered to bring us a blow up mattress which he never brought. The real concern was the air mattress would have to be downstairs while the other bed was located upstairs. Our children are 6, 4, and 2 so I wasn’t exactly very comfortable with us sleeping on separate floors and the house only had one real bed. When I asked about breakfast, the owner mentioned that he needed to check with the other guests at the B&B to see if they were having breakfast because he serves breakfast in the B&B. He never led us to believe that breakfast was included with our “upgraded house” and the topic was just dropped from there. The entire situation seemed really awkward and we felt like we were a huge inconvenience. We understand that mixups happen and we were grateful that Justin was able to make a place for us. We could have overlooked so much of this situation but we really didn’t feel welcome. A little hospitality would have gone a long way and we just wish things had turned out differently. After all, we had our three young kids that were so excited to stay on “the farm” and we really wanted to make it work. After an hour of waiting on Justin to get our blowup mattress, we just felt like paying close to $500 for the weekend in the “white crack house” with zero hospitality was just not worth it for us. In the end Good Place Farm was just not a “good place” for us. We tried to track the owner down to let him know but we couldn’t find him. Thankfully we ended up seeing his mother drive by and we told her we weren’t staying. Her response was “Ok, I will tell my son.” We were completely refunded thanks to Airbnb but the experience just left a bad taste in our mouth. We never received a heart felt apology and the start to our reunion weekend was a huge disappointment. We really hope this doesn’t happen to anyone else in the future because trying to find another place to stay in Lexington on a reunion weekend is vertically impossible especially when you have three kids. Hopefully the hospitality and communication will improve because it could be a really fun B&B to make some unforgettable memories with your kids. The farm animals were adorable! Unfortunately, we won’t be trying...