Let me start by saying I gave 5 stars for each category and I did not pencil whip this review and i will explain each also I have no connection to this place I live in south alabama but I travel for work and i stayed on the second floor for over two weeks First the location when I looked at this place on Google maps it looked like it was in the middle of no where but once settled it I realized I was wrong. There is an iga grocery store about 5 min away. There is a restaurant diner whose food surprised me at the entrance to the grounds breakfast lunch and dinner. There is a country store that has everything you need and more from fishing poles to crazy pizzas and everything in between. Across the street is a quiet bar if your into that. So location is a win also the park has auto gates that close and lock after 6 so that a plus if you have tools or gear. Secondly the rooms. This is a very Quaint and quiet park little on the rustic side but not to be confused with run down or burned out. When walking in the room first thing I noticed was the mints on the pillow and the complimentary snack bar. The beds are new and the pillows are down aka actual feathers however you spell it lol. Some rooms have kitchens in them and others don't the kitchen is nice and fully stocked with cooking gear. I'm not joking guys I had three modern bar stools tucked under a bar they even had a new first aid kit which came in handy the tv runs off of ruku so I recommend having your Netflix password but if you don't they will set you up with hulu. This place really is one of a kind must see And last but not least coustomer service. Top notch. Any time I had any troubles whether be washer machine not taking my quarters which only happened because the change was full (not their fault) or having a mix up with the days I delt with one of the owners judd and his wife. They were both amazing and always understanding. They aim to please and do whatever it took to make things right with me. Btw I'm here working at the santee Cooper cross gen station powerplant which is less than 15 min away. If I ever have to come back to this plant you best bet I'm...
Read moreI would like to take a moment to share our experience during our nearly two-year stay at Bells Marina and Resort, which has been challenging and, at times, frustrating.||||From the outset, we encountered issues with our electricity billing. Despite living on the property for an extended period, we were not provided with a meter to monitor our usage. Consequently, we invested in a Watchdog device to track discrepancies in our bills, which consistently showed inflated charges of $30 or more each month. I have attached our billing records for your review. The owner suggested that our wiring might be at fault; however, the Watchdog is designed to alert users to any electrical issues and would have shut off the power if there were any problems. This was never the case during our stay.||Additionally, we observed concerning behavior among the camp workers, who frequently consumed alcohol while on the job. This lack of professionalism resulted in inadequate maintenance and repairs, often performed by individuals who were not qualified for the tasks at hand. The owner has also failed to uphold agreements with camp workers, leading to further disruptions in service.||The rental practices at the resort are inconsistent, with varying rates for different tenants, even for substandard trailers. This lack of transparency is troubling, as it creates an unfair environment for residents.||Furthermore, I was responsible for maintaining the grounds around my RV, including weed-eating, due to the owner's concerns about liability. Prior to our move-in, we specifically inquired about property maintenance, and we were assured that it would be managed by the staff.||Internet connectivity was another significant issue. As remote workers, we emphasized the importance of a reliable internet connection. Unfortunately, when we experienced connectivity problems and sought assistance, the owner questioned whether it was a deal breaker for us. This response was disheartening, given our clear communication regarding our work-from-home needs.||Lastly, there is no cabins, glamping or tiny homes present as advertised. We do...
Read moreI would like to take a moment to share our experience during our nearly two-year stay at Bells Marina and Resort, which has been challenging and, at times, frustrating.
From the outset, we encountered issues with our electricity billing. Despite living on the property for an extended period, we were not provided with a meter to monitor our usage. Consequently, we invested in a Watchdog device to track discrepancies in our bills, which consistently showed inflated charges of $30 or more each month. I have attached our billing records for your review. The owner suggested that our wiring might be at fault; however, the Watchdog is designed to alert users to any electrical issues and would have shut off the power if there were any problems. This was never the case during our stay.
Additionally, we observed concerning behavior among the camp workers, who frequently consumed alcohol while on the job. This lack of professionalism resulted in inadequate maintenance and repairs, often performed by individuals who were not qualified for the tasks at hand. The owner has also failed to uphold agreements with camp workers, leading to further disruptions in service.
The rental practices at the resort are inconsistent, with varying rates for different tenants, even for substandard trailers. This lack of transparency is troubling, as it creates an unfair environment for residents.
Furthermore, I was responsible for maintaining the grounds around my RV, including weed-eating, due to the owner's concerns about liability. Prior to our move-in, we specifically inquired about property maintenance, and we were assured that it would be managed by the staff.
Internet connectivity was another significant issue. As remote workers, we emphasized the importance of a reliable internet connection. Unfortunately, when we experienced connectivity problems and sought assistance, the owner questioned whether it was a deal breaker for us. This response was disheartening, given our clear communication regarding our work-from-home needs.
Lastly, there is no cabins, glamping or tiny homes present as advertised. We do...
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