Jellystone Park™ Delaware Beaches — Hotel in Milford

I stopped in with my family on a Friday evening to see if they had a last minute campsite or just a dump station we could use while we were passing through town. While standing in line for nearly 20 minutes at the front desk, the family directly in front of me is trying to check in for a reservation they made for a tent site. The annoyingly chipper “park ranger” told the family that while they had made a reservation for a tent site, they had run out of tent sites and only had RV sites available and that it would cost them an extra $37 per night. This family had no choice since they had already packed up their family for the weekend and was ready to camp, they reluctantly agreed and paid the difference. If they had a reservation that Jellystone couldn’t honor, Jellystone should charge them the tent rate for the RV site.

Then I was next. I asked if they had any sites available for the night or if I could just pay to use the dump station and be on my way. He informed me that they didn’t have any RV sites but he had a tent site available. This is immediately after he told the people in front of me that they didn’t have any tent sites, forcing them to pay more. He searched around a little more and found one last rv site for $230/night. I told him that was really expensive so he said he could give me 20% off. Wait, he can give me 20% off but he made the people before me pay extra for an rv site even though they had reserved a tent site at a lower rate??? Now, I’m not saying it had anything to do with the fact that this family was Latino (unlike 100% of the other guests) but it seems like this dude was trying to discourage the Latino family from staying by surprising them with a higher rate, but it sure seems like it to me since he was willing to give me (a white guy) a discount to stay even though I didn’t even have a reservation.

On to the park itself... The ranger did offer to let me use the full hookup rv site just to dump and leave for $10 so that’s what I did. The park was packed with unruly kids racing golf carts all around the park. The park is over-run by golf carts. Cruising up and down the lanes with music blaring and headlights shining into every campsite. The RVs are tightly packed in, cars are wedged in between campsites with barely any room for setting up tables and chairs without being on top of your neighbors. What a sad camping experience full of disrespectful kids and their equally disrespectful parents, all for the low-low price of $230 a night!

I tried to find the family that checked in before me to tell them they had been ripped off and lied to but I couldn’t find them in all the mess. The “Park Ranger” that checked them in deserves to be fired. The owners of the park should be ashamed of how they let their employees treat people and how trashy they’ve let their park become. AVOID THIS PLACE AT...

Update to add: I reached out a week ago (Saturday August 12th), was told the general manager was in a meeting and would return my call. Well a week later and haven't heard back. We've been to various Jellystone parks and this one was by far the worst. Our cabin was not cleaned (food crumbs on beds, found a child's stuffed animal on bed, pull down blinds had stains and fell off when attempting to use), the splash pad area was nice since it's new but the pool itself is not well maintained (holes in liner, steps a green color and all around pool dirty), we stayed 2 nights and things that were a mess/spilled near the pool (there were chips and multiple bandaids that we saw on the ground) the first day we were there and they remained there when we left. The biggest complaint I have is the staff. We attend a 3pm dance party with a bear appearance that I asked about at 2pm and was told to go to the reception center at 3pm, there would be dancing and a bear show up at 3:15pm. Well we arrived at 2:55pm, walked past a group of 5/6 employees smoking/vaping right at the entrance, and the door is locked. No one acknowledged us and a family that was inside opened the door for us and said they were told to enter through camp store. Inside we waited until 3:20pm with nothing happening. The kids were running with other children and playing when a staff member came and slammed closed the door to the camp store (I guess they were being too loud but at this point we had been waiting past the start time and no one had said anything to us) as I walk out to go ask, an employee entered the room on her phone, remained on her phone for several minutes, didn't address anyone or say anything about what was happening and walked out. I finally went back out to the group of staff that were still outside the main door and asked. To which I was told "the bears coming now". Finally around 3:25pm a bear showed up and staff put on 3 songs while they miserably danced along. Maybe lasted a total of 10 minutes and it was over. No one apologized for the delay or even acknowledge kids/parents except for the person dresses as yogi bear. I completely understand that things happen or come up but the fact that no one could communicate with us was ridiculous. There is nothing enforced with golf carts and tons of young kids driving them around all the time and through the grass of others areas. Thankfully my kids are young enough that they didn't really notice the unpleasant staff and dirtiest of the campground. While we had hoped this resort would be like the others since the location is excellent for the beaches, we will stick to other Jellystone parks...

We went on a hot weekend. Had we gone early spring or in the fall, a lot of our issues with the site would have been negated. When we showed up at the safari tent at around 4pm, it was 89 degrees in the tent with the AC on. We thought maybe they had just put it on bc check in was at 3pm. After being there the weekend it's apparent that wasn't the case. We immediately went to purchase 2 large box fans. They didn't really help cool anything but at least you could sit in front of them. During the days the AC would only keep the tent at 92 degrees. It was brutal. Going to bed it would be around 83. When you woke up in the morning it was 72, but the temp QUICKLY rose bc there's absolutely no tree cover. The campground itself was disappointing bc there was really nothing woodsy about it. Looks like someone took a field and decided to make a campground. Mostly what you see is an abundance of cars, and RVs and young trees spaced evenly apart. Luckily down on the field where the jump thingy and laser tag were there was a nice breeze. None of that makes it up into the camp though. The pool was absolutely disgusting. I had hoped the green color of the water was just the pool liner, but you could see the green tint over the white steps as well as a brownish stain line on the steps. For some reason the splash pad doesn't open until an hour or so after the pool. The splash pad was great. I'm currently disputing a charge on my credit card bc they charged me $150 for 2 nights of a golf cart rental (not needed- campground is small enough to walk) that we never picked up. I called immediately after we left and we were in the car when the charge alerted on my phone and was told that they'd have to "send" my request up to someone who would get in touch with me to refund the money. A week later I've heard from no one. So the credit card company will deal with it at this point. The staff seemed very nice and responsive. We stupidly couldn't figure out how to work the shower. And they showed up pretty quickly, but after we finally did figure it out. Gave both my kids a free game of laser tag even though we were the idiots. 🤣 That was a lot of fun for the kids. On one of the days they had a truck go around, filled with staff having a water war with the kids at each site. They came around a couple times. The kids loved it. Like I said, in cooler weather the safari tent would have been amazing. I wish other campgrounds had it. I don't know that I'd return to...