The Bungalows on Shary — Hotel in Mission

Protect your self from fake charges Anniversary Stay- it was a ok start when checked the young lady was quick. The room was great very clean and spacious bed was ok but the sheets were clean as can see. The decor a lot better than before. The shower is very spacious. Now check out left me a little concerned Claudia was not that friendly maybe cause it was still morning but I asked for a paper receipt and was stated since I booked on booking.com I would get it from them but before I could even hand over my key card she rushed to call the cleaning lady to go check my room 504 so it left we with an easy feeling cause this isn’t the first time I have stayed at a hotel so upon driving out I went and parked to watch the staff enter the room then I called front desk again I asked Claudia was everything ok with room. “ she responds you consumed a bottle of water I was like nope!!! We brought are own and like I said this is not my first time I proceeded to tell her that I made sure I took pictures before and after and video! So nope I better not see a fee. So I asked her do I get something written or anything Claudia stated oh no we just won’t charge you. Which was correct answer. People Always if I have learned anything from traveling always take pictures before and after of your entire room and video make sure to include your room# and the video shows the time stamp. Cause yes it was a bottle water the cleaning lady and Claudia were saying I drank which was and is a lie. But you never know it could be a comforter or something else. I can’t say enough protect yourself from charges that they would want to add just cause they either didn’t restock or just think it ok to add charges and no one will notice or didn’t notice from the last time they check whatever the reason it’s not cool to try and charge someone else. Nope not with me this is not my first rodeo! Overall the stay in room was beautiful but watch out for extra fees they will charge if you don’t...

DO NOT STAY HERE! Be warned they are liars and thieves. Booked through Bookety, showed up and was told they overbooked and I would get a refund. Mind you, this was 1am when we tried to check in and we were visiting up from San Antonio for a wedding. Waited a week for the refund and nothing. Called the front desk, was told they can't do anything so I called Bookety. They called the Bungalows and this is where the lies started. On the first call they said they offered to relocate us and we denied! Second time they called to speak to a manager, they lied again and said they did have the rooms, but we decided not to stay. It was 1am after a wedding, all we wanted was a bed!! Very dishonest people from the front desk up to the manager. Disputing the charge now.

Update: I did get my refund...

I travel for work and I am always looking for unique, fun, affordable hotels that are equipped with ALL the amenities. I don't just like to travel for work JUST to work. I was soooooo very impressed with this place.!!! It takes a LOT for me to leave a review, actually I never have, I just don't have time. But I just HAD to with this place.! THE FOOD, THE HOSPITALITY, THE SERVICE , THE ROOMS, I mean I am definitely staying here from now on. FOR SURE!! I told my kids they HAD to come with me next time. THERE'S A HOT TUB AND A HEATED POOL FOR GOODNESS SAKES!! I haven't even touched on the fact that the property is in a fantastic location. I am just all around blown away by this place!! Keep up the good work guys!! Oh and the best part? THERE IS A FULL...