The Bandit Golf Club — Hotel in New Braunfels

I called Brad and had a conversation with him. It appeared I wasted his time after writing him the below email. I had to text him to ask for a response to my email. He explain to me how my concern was heard but your round did not take close to 6hrs and that this is what people do on the 18th hole. This happened for several holes, by the way. I was explained to how we teed off 15 minutes late and how no one else complained, except our group. It’s obvious that your customer service skills and approach with customers is not a strong point of the GM. A simple, sorry for what happened and let’s see if we can make this right. This review would have been totally different. Hopefully you get it right for the next customer. Unhappy and Disappointed Veteran, Darrell

Subject: Unhappy and Disappointed Guest

Good afternoon Brad. My name is Darrell Foreman. CC’d on this correspondence are my playing partners from Saturday morning, Curtis Collins and Willie Harris. Our tee time was 1036. I am just going to get right to it Brad. Saturday’s round was probably one of the worst golf experiences that I have ever encountered. When started we were informed that we were going to start a bit late. When we arrived we noticed that ther was a large congregation of people on the tee box. So we were aware there was a large group teeing off in front of us. My playing mate, Curtis, made mention to the starter about the concern of pace of play. The starter made it clear to us at this point that the course monitors pace of play closely from the clubhouse. Based on those comments, we assumed that a course Marshall would come out and address any slow play. That assumption was incorrect. We saw no marshal for the entire, approximately 6hr round. We waited upwards of 20-30 minutes on a few holes. This brings us back to the large group that was teeing off in front of us. Several of the holes that we were able to see, revealed that the entire group was playing together. The pictures attached provides validation to this statement. Pictures are worth 1000 words. Not only did this group affect the pace of play but the loud music, heard several holes away, was extremely disruptive. Most of us now have music on our carts but we would expect people to be considerate of others. We should not have been able to hear their music 3-4 holes over. The 4some that was in front of us was as disappointed as we were. Not sure if they complained as well as the group behind us. Brad it does not bring us any joy to take time out of our day to reach out to you about this matter but this is not what one should expect playing this caliber of course and for the amount paid to play this premium course. Brad just to close things out. This was a horrible golf experience. Disappointment would be an understatement. The course was in great shape, except the obvious gouge on the green, on the back 9. Short par 4. It appeared someone had taken some severe frustration out on the course, with their putter. We would like to hear from you Brad, this week, on how this horrible experience can be rectified. Please feel free to reach out to us via this email. If you need to setup a call I am pretty sure that either us will be more than happy to chat with you about this experience. I would recommend that you reach out to the group that was in front of us and behind us for their feedback, as well. Thanks and looking forward to...

Would leave 0 stars if I could. I wanted to book a tee time as a single, but their idiotic policy is that singles cannot book tee times. You have to walk on, and pray that you can get paired with someone. There was a 740 am tee time available with 2 positions, and they said I could show up around 1045 and wait to be paired up with someone. I didn't know golf courses didn't want to take my money. I didn't realize I would be penalized and rejected from their golf course if I tried to play by myself. I don't have the luxury or the patience to drive over an hour from Austin, sit around and wait until they tell me I can play. I would be happy to go and give them my money if they didn't have this asinine policy in place, but I am not rolling the dice on being able to play, nor will I wait 3 hours after an available tee time to play, especially given their apparent slow play issues I read about in other reviews.I do love this course and want to play it as I don't get the chance often, but this is disappointing they are conducting business this way, turning away money from single golfers in the hopes of making more money. I get that a business' prime goal is to make money but that doesn't mean that this...

Enjoy sitting in the hot sun to finish the front nine? Enjoy playing off hard dirt and patchy grass? Enjoy a pro shop staff making minimum wage throwing their weight around like they are the head pros at Pebble Beach? If so Bandit Cow Pasture/Golf Course is the place for you. Played this “course” a few days ago and took 3 hours to finish the front nine because they had every 90+ year old geriatric in south Texas teeing off every 7-minutes. We got so disgusted that when quit at the turn and only asked for a rain check for the back nine for sometime in the future when the course wasn’t backed up 3-deep on every hole. While playing this course i can only imagine satan looking over the course and marveling at what and absolutely wonderful job he did at making a fun experience miserable - he must be so proud of the Bandit staff….Do yourself a favor … before scheduling a tee-time at this course send me $10 per person and I will meet your group out there… you can then line up at the number one tee-box and I will kick each of you in the nuts and you can head home $50 ahead and have not wasted an entire day trying to play this retirement home course. You’ve been warned! Play at...