The Isle of Iberia — Hotel in New Iberia

GO SOMEWHERE ELSE.

First - they will not tell you that they offer a veteran discount. So once you book and pay and then arrive and ask about it. Their reply, “Well now you know, so next time ask for it before you pay”.

Second - make sure you ask for your after hours code to get back in. Or you will do like us and sit at the gate waiting to get back in. Luckily a fellow camper pulled up after us and we asked him, he explained that the office should have given a code for the front gate. He gave us his until the next day that we could go back to the office and ask.

Third - you will wait FOREVER in the office while the ladies answer the phone. Obviously don’t realize that you have paying customers right in front of you while you answer phone call after phone call.

Fourth - Space is a joke. Your awning will almost be on your neighbors slide out. And the mud after it rains even a slight drizzle with help to keep everything nice and dirty for you.

Fifth - if you come during the week, the pool that you paid for with your reserved rv spot will be overcrowded with day visitors that are not here to camp but just to swim. So you will not get a table or bench to sit at.

Sixth - the food stand is absolutely the slowest place to order anything. You will take roughly 10 minutes to order a snowball and then wait roughly 20 minutes to have that snowball show up at the window.

Seventh - they post rules, but only enforce some. Noise is ridiculous over here but granted that is the lack of respect from fellow campers after hours.

Eight - if you go to the bar and order an overpriced drink. You will pay $18.00 for a Tropicajun drink (good drink) but if you walk outside the gate that is ten feet away to go smoke next to their smoke can with your drink they will make you throw it away as soon as you come back into the pool / bar area with the excuse that you can’t bring that drink back in even though you bought the drink from them. Also they are some of the must rude unprofessional people you will meet. ATTITUDE all the way around.

Ninth - as a disabled veteran I would have liked to park at the pool gate so I would not have to walk with the disabilities that I have but guess what. One rule they do not enforce is, who parks in the minimum handicap parking spots they have. Even though these spots are not next to the entrance of the pool area. They are still not available to the people that have legal placards to use them.

Tenth - RUDE RUDE RUDE. Most people like to go camping to enjoy themselves and kick back and have a good time but this place is ridiculous. Nothing is about the customer.

Spend your money...

I have know idea what's happened to this place. Camping is supposed to be fun, relaxing, happy, kick your feet up, or dance. Well, this place is the farthest from this! WHO is the person in charge??? From me having to stop in at the office to have office staff put on my wrist band! Like WTH?!?! is wrong with you people??? Your so called pool security grabbing my 10 year old grand daughter, when she should have said ma'am, could you please have her put her foot behind the white line, and not take it upon herself to just walk up, grab her, one hand on her chest and one on her back, and not a word was said! while my husband and I were just putting things together, to go back to the camper. Also, if your pool security has to get up and enforce the rules, you can forget it! She's not walking in the heat! She'll sit with her husband and younger son, and I assume that's her older son that also works around the pool. I ordered Titos "double on the rocks" I drink this! I know what it tastes like, I know how I feel with one drink, because all it takes is one!!! I felt nothing. The next day I ordered a Bloody Mary, in a bucket? again, nothing! and to top it off, when I came back to my table, after a round in the lazy river, the damn thing was gone!!! They picked the dang thing up! So the next day I ordered a Cajun something, again, NOTHING! So I ordered a beer, and BAM! I felt that! WOW!!!! Then the bartender had nachos, looked really goood...lots of chips and cheese, so I ordered Nachos. Well, when the owner of the concession stand brought my order to me, it looked nothing like the bartenders AT ALL!! So, I asked why my order was so small and didn't look like the other persons order, he reply was, get ready! "Well her chips were standing up, and yours are laying down"!!!!! so I asked if she could please add more chips and cheese. She came back with more chips, NO cheese! So I asked her again for my cheese, she got very loud and very ugly, and again I do have my grand daughter with me, I just told her to give me my money back. I'm not sure who is responsible for this place, or who is allowing this to go on, or if these are the NEW rules. SHAME on YOU!!! Resort? please, please... I am in sales myself, and if I treated my clients in this manner I would be broke!! YOU CAN NOT!!! This place is failing! If you really want a fun place, please get some advise from a professional, because whom ever is in charge of all of these changes, apparently knows nothing, and is more than likely getting paid way to much! I see this place closing soon! I am also posting this on every other site, Yelp,...

Overall a great time...Employees were kind, Lazy River, splash pad and pool area wonderfully done, entertainment and dance area had plenty of space, nicely paved roads and driveways everywhere. Here are the reasons I am giving it a 3...1) RV sites are a way too close. Also, perhaps laid the wrong way? You are either going to get the morning sun or evening sun and in this hot Louisiana weather...trying to sit under your canopy is useless, we spent a good bit of time in our camper (when not in the pool) due to no shade and intense sun 'even when under our canopy'. 2) Lazy River is nice too, 'could be really nice for those that are paying to stay the whole week or weekend to enjoy it'... However, on the Saturday when 'open to the public', someone really, really, really needs to monitor the 'older children - teenagers - 12 -16 year olds' in the lazy river areas... a little too much hanky panky going on - obviously happening - they think they are being discreet but not so and a little too much rambunctious activity - several times I witnessed them unintentionally hitting older adults that were there for the whole weekend just trying to relax...for one point it seemed a lot of the older adults went to the pool area because the teenagers were cutting up so much in the lazy river; it actually got a little dangerous. 3) You really should put more picnic benches and tables out there by the pool area, multiple families had to place their personal items with other families' belongings. Someone accidentally took another family's bag...what if they had medication in it that they needed? What if they were daytime swimmers and didn't notice until they got back home? Seems like a disaster waiting to happen I say. 4) Not sure if they are policing the 'Quiet time' since the people next to us and across from us (those people had massive Large amps and speakers big enough for a concert) did not honor the 'quiet time'...I get it is Louisiana, people like to party till all hours, but sooner or later older families with the young grandchildren probably never got any sleep...well not until at least around 1 or 2 am???...I mean this was a beautiful place, nice, clean, amazingly great service from the bar, to the entertainment, to the workers walking around the pool area (not sure if they were life guards or not but still...). If you fix the above things I would give you more than 5 stars, I really want to, it was so nice...this would be somewhere I would go all the time! Louisiana needs places like this! Keep up the great work! Take your reviews seriously and your place may be here for...