Cullen RV Resort — Hotel in Pearland

We were woke up during the week and on a Saturday before 8 am to dump trucks. We were woke up on a Saturday before 8 am to a weed eater under our bunk rooms. Power went out more than 5 times during our 7 month stay which in turn effected our water. Many times on a work day without notice. The wifi works great when there were no tenants. Once park filled up it was terrible. Laundry room was always swept but machines were always disgusting. And when power went out and interrupted service, they didn't think they should pay to restart. They wanted to split it. 3 rent increases for items such as extra parking lot, gate, and "ammenities". All of these were listed as in the price when we originally moved in. They added gravel next to each drive for an extra car...poor installation created deep ruts by our heavy truck that we were then charged for. Utilities are on the wrong side of the padsites and the direction of the site makes it difficult for most to get into unless they are skilled at hauling. The gate doesn't work all the time and the pad is in a ridiculous spot. And when the owner replies to this that it isnt his facility...remember we were there for 7 months. We know that it was the...

DO NOT MOVE HERE!!!! GO TO MUSTANG BAYOU RV PARK!!!!!!!

Moved in September 2024, October 2024 all their amenities stopped working and could not give a date or estimate of when they would be working again could not even offer a discount off of the rent or discounting the light bill since none of the amenities work the pool you can’t swim in the bathrooms. You can’t use the showers. You can’t use the laundry room you can’t use They claim to be the cheapest Rv Park. They are not the cheapest Rv Park in the area. I found one that is $200 cheaper with a cheaper charge Yeahfor their electricity that is closer to the town. Do not move here if you are white, they will have it out against you and look for every single reason to get you off property. The only time I ever heard from the property manager was whenever the rent was due the park gets flooded...

Cynthia was very friendly and extremely helpful during our booking process and in continued during our stay. She offered holding our site until we made a final decision to book the site. She advised she would send an email indicating the hold on the site and a map of the park so we can see our site location. Within a minute the emails were sent. Whilst at the park we had a water leak; I contacted Cynthia for a mobile technician. She answered the phone even though it was before business hours; she was in route to work. She advised she would text me the technician’s name and number and also contact the technician to advise him we would be in contact. Again, Cynthia did both within minutes; the technician was expecting our call. The technician was very professional and fixed our leak.

Thank you Cynthia for all your outstanding customer service...