Brushy Creek Resort — Hotel in Royse City

It was great until the new park managers moved in. DO NOT MOVE HERE THEY WILL STEAL YOUR MONEY They raised rent twice and did not get approval from me or have me sign a new contract with the new price, I had signed for a certain price and no where in the contract it said they could raise rent. For renting in real estate you must have clear wording that says they are allowed to raise rent with appropriate notice they did not have any wording about this, my contract had a certain price and a said indefinite stay so my lease wasn’t expiring. I worked for a rental company for 6 years and you can’t just raise rent without it being in the contract that they can raise rent with given notice . No where in their contract did it say they were allowed to raise rent. I am going to sue them it’s that bad. They stole over $500 with the price increase while I lived there. I have a nice older trailer and I always kept my lot clean. I received a notice saying “I need to vacate the premises by this date” I texted and asked why they said because my RV is not registered in my name. I told them I was working on that but I have a bill of sale I could show them….She refused to accept that. I work M-F 8-5 and I couldn’t take time off as I just started a new job so it was frustrating I was waiting on the title from the owner and I explained this to her. She would not work with me whatsoever the previous owner even called her and said it was mine I bought it from them. I gave up and looked for a new place. I had already paid the whole month so I would just needed to pay electricity. They messaged me after I moved that I owed them around $87 dollars. I was in shock. I had done the math. I explained in text that it shouldn’t be and asked for an invoice she refused to send me one. I broke down the prices for her, prorated rent(how many days I stayed) and my deposit that went towards it and was $40 something dollars over what she said the bill was. I asked her over five times for a invoice over text and email and she refused. She said that they don’t issue refunds per the contract…she then continued to say I needed to pay the $87. I again broke it down the prorated rent plus deposit minus what I owed for electric and that they should be refunding me but I will settle for it just being settled even. I was very frustrated at this point. Sorry but $80 was alot for me at that time. I was very kind the entire time and she was beyond rude! I also had a issue the trash cans had wasps nests and im allergic severely, I asked them to take care of them immediately so I could take my trash out and they said they would in a week when they went to town to get wasp spray(there is a dollar general right down the road, they left daily to somewhere …..I told them they could come get my trash then because I will not take a chance of being stung. The next morning I noticed one of the trash cans (big bins) was torn up by being flipped over like someone was angry you had to use a tractor to move these bins and to do the damage it had taken which was a a lot . I got back from work and it was back upright…with wasp nest still there and the wasps still flying around the cans. I texted them again and I was as polite as I could be that they needed to come get my trash bags I cannot get stung I live alone and I have a service dog and couldn’t stay at the ER for their negligence. I wasn’t the only one allergic to wasp in that park. They finally got was wasp spray three days into this ordeal. I was never rude to them. I never violated any of their rules yet they still asked me to leave. They will steal your money then they sent the money she said I owed to collections and I’m filing with the BBB about it. I did have a problem with people walking around my lot at all hours as well I brought this issue up as well, someone tripped over my dog leash I had left in front of my steps and I heard them yell ouch and hit the ground it was 2am. DO NOT MOVE HERE THEY WILL STEAL...

I have lived At Brushy Creek Resort In Royse City. For almost 2 years now...In general it's not a bad place...Although we have lost water on many occasions one time for a weekI have no problem with that what I do have a problem with is the internet service I was sold on renting here For the internet service and the DirecTV .The internet service is poorAt bestI have mentioned it to the management and owners many times And they (the owners)are too cheap to get a booster To fix a simple and inexpensive problem Because of thisI think I will be leaving the property as soon as possible...Terrible customer service One other problem during the summer they Refuse to maintain the grass on a regular basis I've had to cut my lot and the neighbors many times to keep the grass low .Once again terrible service And customer relations....It has taken me over an hour to make this post unacceptable get a boosrer They have no problem taking your money but they don't want to Put any$ back into the property To satisfy the...

We were looking for a place close to where my husband’s nephew lives in Plano, TX. We only needed to spend one night while on our way to San Antonio area and I searched high and low for a close but acceptable site. Brushy Creek RV Resort came the closest to what we needed but when we pulled into the “resort”, we didn’t think this was going to work for us. Michelle from the office checked us in and escorted us to our site. It had a gravel base and was near the dumpster. But this is where it became a hidden gem. This site was full hookup, including cable and very adequate wi-fi all for a very modest price. The site was completely level and there was no road noise at all which resulted in a good night’s sleep. I walked our refuse to the dumpster. If we are ever in this area again, we would certainly come back here. Thanks to...