Unfortunately I am a little late on this review.|I picked this hotel out of the blue & was surprised by how nice it was & it’s great staff. I stayed in a second story villa overlooking the ocean & beautiful sunsets. Every employee I came across was extremely pleasant & helpful. While I never saw another American that I knew of (& across the island) English was well spoken & understood. The food was excellent except for the Luau which was a little cold, yet the event was amazing. Staff was eager to help with any questions about the resort or traveling outside of the property. The two pools are very nice especially the big pool being 10-12 feet deep. It is the deepest pool I have been in a hotel. It was great getting my ears & lungs ready for all the SCUBA & free diving I would be doing. Everything was exceptionally clean & the property was well maintained & manicured. The location is a little far from downtown yet well worth it as you can walk either way on the beach for miles & never see another person, which I never did. The staff knew I was interested in the sea life & notified me when a group of Rays were swimming along the beach. |I did not bring my computer with me on this trip & my phone shorted out. I did not have time to order another phone from the US & the staff was kind enough to help me with everything I needed to get back alright including checking on the status of my flight home & making sure my transportation was taken care of.|I normally stay @ different hotels when I return somewhere fairly new yet I will stay at this beautiful...
Read moreUnfortunately I am a little late on this review. I picked this hotel out of the blue & was surprised by how nice it was & it’s great staff. I stayed in a second story villa overlooking the ocean & beautiful sunsets. Every employee I came across was extremely pleasant & helpful. While I never saw another American that I knew of (& across the island) English was well spoken & understood. The food was excellent except for the Luau which was a little cold, yet the event was amazing. Staff was eager to help with any questions about the resort or traveling outside of the property. The two pools are very nice especially the big pool being 10-12 feet deep. It is the deepest pool I have been in a hotel. It was great getting my ears & lungs ready for all the SCUBA & free diving I would be doing. Everything was exceptionally clean & the property was well maintained & manicured. The location is a little far from downtown yet well worth it as you can walk either way on the beach for miles & never see another person, which I never did. The staff knew I was interested in the sea life & notified me when a group of Rays were swimming along the beach. I did not bring my computer with me on this trip & my phone shorted out. I did not have time to order another phone from the US & the staff was kind enough to help me with everything I needed to get back alright including checking on the status of my flight home & making sure my transportation was taken care of. I normally stay @ different hotels when I return somewhere fairly new yet I will stay at this beautiful...
Read moreWe decided to have a staycation here on Mother's Day. The resort itself was pretty quiet. Probably due to the pandemic, there's not much guests around. Our room accommodated 2 large beds; was a good size for 2 adults and 1 child of 11 years old. Room was nicely decorated and comfortable; no frills. Our patio oversees the pool side and ocean side. The room itself is clean, complete with amenities we need. The bathroom is a good size that has a shower with strong water pressure; toilet flushes well. That's always important to me. Staff at front desk was friendly. The rest seems non-existence. Perhaps because downsizing due to Covid? It didn't matter to us much as we are pretty much a laid back, self sufficient travelers. Just thought I'd mention it for other's expectations. The pool side was fun and clean. Despite their lack of staffing, they did provide life guard all throughout the day which is awesome. Safety first. A plus to me. ||||Due to the Covid Pandemic, their hotel was limited in staffing (maybe?) and dining or food experience. No room service. The restaurants are open only during meal times (lunch and dinner) so if you want snacks or sandwiches in between, you'll have to either buy it outside or buy snacks at their little shop on the first floor. ||||Overall, an average stay for us. It was fun and relaxing. However, I gave an extra star for their safety protocol...
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