AmericInn by Wyndham Sayre — Hotel in Sayre

EXCELLENT motel and reasonably priced. I am a Wyndham Rewards member, so well worth signing up to get deals on their rooms.||When you walk in the door, a semi-southwestern decor greets you with a wood staircase to the right and up to the 2nd floor. (No elevator). ||The front desk is would be in front of you and the pool to the immediate let. The breafast room is to the right of the front desk and in the hallway is ice machine and vending machines. All nicely located.||It is an all NON-SMOKING motel. It smelled fresh and clean, especially for a pet-friendly motel to boot!||We travel with 2 pets and requested 1st floor near an exit so that its easy to walk the dogs an all hours. They delivered.||Plenty of parking. Carts for bringing in luggage. Easy, plesant check in. The front desk was ready with our reservation.||We reserved a double queen room, pet friendly. VERY nicely appointed with hard surface floors (wood look). Microwave and mini-frig. Desk with adjustable OFFICE CHAIR and lamp that featured plug ins PLUS 2 USB ports. Nice touch as I work remotely and always have phones, laptop and tablet with me.||VERY HIGH SPEED INTERNET ! I was impressed. At all hours. WONDRFUL.||Coffee pot in room, included condiments, coffee, coffee cups + plastic cups. Dove brand soaps and shampoos.|| Beds were super comfy and so were the pillows. I also liked the window treatments. Instead of the usual curtains, there was 2 types of roll up shades, 1 to filter light and 1 to darken the room.||Overall lighting was good. Sink, bathroom, desk and bed stand. Bed stand also had electric outlet in the light for charging phones, etc. Big flat screen TV with lots of stations. Clothes iron in the armoire.||Two nice touches: Note pad with pen and a DIRECTORY. Listed everyting about the motel, all the TV stations, times for pool, and local eateries.||Also has a guest laundry with supplies and change available at...

Checked in fine at the front desk. I then checked my room for signs of bed bugs (I may be paranoid, but I do it everywhere I stay). I found some signs that could have indicated bed bugs, and showed a picture to the front desk. To be perfectly clear, I am not certain there were bed bugs, nor did I look for them because the rooms seemed especially dirty or anything like that. They can show up anywhere, even if the hotel does everything right.

I was initially given a new room, then the man at the desk went with me to look at the room I had been in. He was unhappy with me for stripping the bed, and when I said I do it everywhere I stay, he said I could do it elsewhere, and told me to leave the establishment.

My impression is that the rooms themselves are good and clean enough for the price, if nothing to write home about. Can't recommend the service, though.

Edit based on some comments in the response: of course I stripped the bed, how else do you check a mattress for bugs? I obviously put everything back before I sleep on a bed, though, so it shouldn't impact the hotel staff one way or the other if I don't find anything. This time was an exception because I found something...

I booked a night through an online travel agency and didn't realize the hotel was in the wrong city. I contacted the hotel, informed the manager of my mistake, and asked for a refund. The manager told me I needed to contact the travel agency for a refund since I had booked through them. I contacted the travel agency, and they advised me that they needed to contact the hotel to authorize the refund. The travel agency called the hotel and spoke to the manager, who declined the refund. I called the hotel manager back, asked why he refused the refund and was told, "Because the travel agency will charge the hotel a commission." I called the travel agency again, and they assured me the hotel would not be charged a commission. They called the hotel and informed the manager, but he refused the refund again. I called the manager again and asked why he didn't tell me he would refuse the refund when I first called instead of wasting several hours of my time and that I felt his actions were deceitful. He told me I was no longer welcome at his hotel and hung up on me. I tried to dispute the charge with my credit card company, but he claimed I...