Duke Creek Campgrounds — Hotel in Solon Township

long post but read before renting. Especially if English is not your first language. Our family rented a cabin as our annual weekend extended family getaway. Upon arrival, cabin was dirty and not clean. Toilet had splashes of vomit/diarrhea, we found empty bottles behind the couch and between the mattresses up in the loft, used lashes on the carpet, fridge with food stains and residues, Stove with food splashes, and a dirty glass tray with food residues in the oven. We arrived to the cabin after check in hours due to work and kids extracurricular activities. We tried calling the office but got no answer. We did not want to disappoint the kids and go home due to the conditions so we got to cleaning assuming positive intent. We cleaned the fridge before putting food in and the loft and toilet before use. Saturday morning I called again and left a voicemail. Later on, mom spoke with the owner over the phone and she told mom they had employed a homeless woman who was looking for work. She assumed fault and apologized for not checking the cabin before opening it for us. She told mom she felt helping this woman was important, mom agreed. Mom offered to show her pictures but she declines. Owner granted cabin 101 free wood for the weekend. Mind you, this is a $135 per night cabin. We just assumed positive intent and tried to carry on with our weekend. We noticed the curtain rod by the sliding door was loose so we were trying to be super careful to ensure it didn’t fall. This morning, the rod fell on my head when opening the door. I took a deep breath and just carried on, the. put it to the side. After cleaning and were packed up, mom called the owner to ensure good and clear communication. As mom was trying to explain what had happened with the rod, my mom said “you can’t understand me?” this caught me off guard. My mom then repeated herself, and I head my mom say again “you can’t understand me?” So I asked mom for the phone and as I placed the phone to my ear I heard the lady say “…it’s because of your thick accent” so I took over the conversation and asked owner if my English was ok because I too had an accent. She said it was fine. I explained what had happened with the rod. She then told me “so you broke it”. To which I replied, “no ma’am that was lose since the get go and it fell as I opened the door” she then said we should have called her and it was not her fault, “we can’t control how hard you people pull on it” then I heard a males voice “what did they brake?” And the owner replied “she broke the curtain rod” so I reiterated “ma’am that was loose and I did not pull on it, I opened the door and it fell on my head. Had this fallen on my kids head that would have been a problem. Maybe next time it would be a good idea to inspect cabins before allowing people to go inside” to this she asked if I was the one she spoke to Saturday morning explaining why the cabin was dirty. I told her no, but that the rod had nothing to do with this. She then told me “you know it’s best if you don’t come back!” With a very rude tone. I agreed it was best. I added that it was very rude for her to tell mom she didn’t understand her when she had a conversation with her the day prior. She then started arguing with me and told me again to not come back. I ended the conversation telling her I would leave a Google review and God bless her. Minutes later right before driving off she shows up and wants to talk to mom and apologize but she wanted nothing to do with me. She went up to my mom and said she was sorry she had sad what she said. However, this tone was not there until after I told her I would leave a Google review. I understand things happen, especially at the end of the season. But if we are paying $135 PER night, maintenance should be kept up and at the least know the structural conditions of your cabins before charging and trying to blame tenants who are being clear with you. It’s not only a safety concern but lack of accountability. We will not be coming back and hope they fix these safety issues...

Family trip ruined. I reached out and made reservations here for two lots for my sister in law, her husband and two kids as well as my fiancé and myself. I paid upfront and reserved two sites side by side, near a rental camper which another member of our party were staying at, about three weeks prior to our trip. I was contacted the Monday before our stay to give me notice that they double booked and changed our reservations from two spots to one. Knowing how many people were in our party I didn’t think it’d work, but I told them I’d let them know and call them back once I talked it over with our group. We conceded to the one spot and were told they would provide firewood for the entire weekend free of charge. The site they intended us to share originally had zero grass and barely enough space for our one tent, let alone the two others they claimed would fit and they’d allow for their inconvenience. Thankfully, they did find another spot, but it was around the corner and down the way instead of right next door.

Small sites aside, they knew we’d all be staying in tents and had given us spots completely run down by campers. It rained, which isn’t their fault at all, but again zero grass in either spots. I understand spots get booked and what not, but I guess I just feel that’s inconsiderate. Which I guess was the theme of the weekend.

Remember we were told we’d get free firewood? My brother in law asked about it on the second night, and was rudely told twice they’d given us three bundles Friday and that was that. So at this point it wasn’t really worth the $18 to argue and he just paid for more firewood. I’ll give the owner some credit, as when I came frustrated about him paying she did apologize and refunded me the cash paid for the firewood, however she was exactly polite and claimed whoever he talked to must not have known, yet it was her he dealt with. Shady.

The kids had a great time and they have a lot of things for them to do but the camper our friends stayed in wasn’t cleaned properly and she rented to avoid the heavy burdens of camping because she has physical limitations and instead of helping her, they mock her on social media when she leaves an honest review with photos to boot. This to me honestly just shows their lack of integrity in the way they run their business.

I wouldn’t recommend this place. Your kids might have a good time, but it’s not worth the headache, and a bit overpriced for such small dirt lots. And a party atmosphere. Quiet time was not enforced, as the people next to my site were up passed 3 am drinking and being obnoxious. I live in metro-Detroit and drove over 3 hours to get to this place to be disappointed over and over. Zero out of five stars. Two...

To be honest, we won’t be returning. We did encounter a couple of extremely friendly staff members. A gentleman who I believe may have been a manager, and an older lady with long hair. Both were genuinely kind and welcoming. Unfortunately, not all of our experiences were as positive.

One incident involved a woman near the office who may have worked there (though I’m not sure, as she had two girls with her). A teenager was hanging on the basketball hoop, and instead of addressing him directly in a respectful way, she stood a few feet away talking on the phone about it. When the boy’s mom approached and encouraged her to say something to him directly, she responded with a dismissive and combative attitude, repeatedly cutting the mom off with “nope, nope, nope, Courtney is on the way.” Eventually, another staff member came over and handled the situation much more appropriately and respectfully.

On another occasion, my children told me that two teenage girls driving an employee golf cart had been pointing and laughing at them. I later witnessed this myself a girl in the driver’s seat was clearly laughing and pointing at my kids. Once she realized I was watching, she quickly stopped, but the behavior was extremely disappointing and uncalled for as my kids never had a conversation with the teens.

The site we were on was also advertised as big enough for our camper but that was hardly the case. It was on a hill and we had to park our camper at the edge of the lot for safety and leveling reasons.

While these may not seem like “huge” issues, the way staff members and family of the owners treat and speak to people matters. Unfortunately, these interactions left a bad taste in our mouths, and because of that, we won’t be...