Crawford Motel — Hotel in Springfield

Beware of this place. The owner will not ask if you have pets, the check-in papers also don't say anything about pet policy or pet fees. I usually stay at Motel 6 where i am asked about pets and if any fees they are known upfront.

The room was $65 and i was charged $37.50 more. Called the place to find out why assuming it was a honest clerical error and was given a BS answer that the room was pet-free and that there was a sign not sure where saying so. Saw and talked to the clerk a few times throughout my stay and was never made aware that the room was pet-free even though he clearly stated he saw my dogs. I could have moved to another room if that was the case. Couldn't have hidden the pets as the clerk implied since the room was next to his office.

Each hotel has its own policy, which I'm not supposed to know unless I'm given and signed papers showing otherwise or asked clearly about pets. It is on the business to show the policy, not mine.

Apparently, the lack of transparency is intentional since the extra charge will come after you have checked out and can't dispute it.

Stay away from this type of business if you can. I've been to many hotels... first time I come...

This place is definitely a diamond in the rough like another reviewer said. It is very CLEAN! There was not even a layer of dust on the edges along the tile line in the bathroom which is normally always dirty in most hotels I have stayed and even cleaner than major chain mor expensive places. My fiance and I loved the warmth and charm of the room. It gave us nostalgia of when we were kids in country cabin with the classic furniture and decorations. Marx at the desk was friendly and greeted us with offer of a soda or beer. Don't be fooled by the outside which has not yet been updated as the motel said all the work has been invested in the rooms. It is not on the main street which is good because it was quiet in our room and only halfa block behind the main road. We were very pleased with this find on Google and will definitely stay there when we pass...

This quaint hotel is the persona of Americana & a beautiful mom & pops hotel. I stayed in both room # 5 & #1. First off we stay in hotels 22-28 days a month as pilot car shivers. This gem is 1 block off the truck route, & very quiet. You don't want to stay on the main road but in this tucked away spot behind another motel. Rooms were SUPER CLEAN, beds were super comfy, # 5 was little firmer than I liked, but #1 was heavenly. The rooms were tastefully decorated, with old school rotory phones & decor. Mark had coffee brewing & even whole milk for my coffee in the morning. Before I checked in he had the AC on & room temp perfect. Mark you made this gem a shining star for pilot cars & we will definitely spread the word! Thanks Mark for yet again a...