Rockwoods Ridge Cabins — Hotel in Sullivan

!!!TERRIBLE CUSTOMER SERVICE!!! If you’re white and over the age of 40 you can probably stay here without any issues. Our stay, a group of 8 (mixed race), was met with prejudice and what felt like a “big brother” complex, constantly being watched through our stay? Creepy…

After we cleaned up in the morning, and left, the operator of this property sent us threats of a 500$ FINE, with absolutely 0 backing! She already charged a 150$ cleaning fee. Oh and by the way that cleaning fee isn’t included in the original price for your stay?

This stay for one night was almost 1000$ and she tried very hard to scam my friend out of another 500$! TERRIBLE CUSTOMER SERVICE

P.S. I don’t think they wash their...

Beautiful space, great cabin, wonderful location, Theresa (The owner/host) not so great. After giving her a 4 star review on VRBO, she decided to send an angry message to myself in regard to said review, stating that she gave me a 5 star review and that she deserved the same. She has some serious attitude and doesn't seem to understand how customer service works. It's unfortunate, because we planned on coming back until this...

Our group does an annual summer vacation, we chose the Log Cabin at Rockwood Ridge. The cabin was extremely clean, the landscaping was beautiful, the pool and outside space really nice. Our group enjoyed the pool so much! Its just the right size. I would recommend Rockwood Ridge Cabins to everyone who wants...