Hines Furniture & Bedding Co — Hotel in Sumter

Outstanding furniture store and superb service all the way around! Shout out to the stores' ownership, management, salesmen and repairmen. Want to recognize Joey, Joe, and Tony in particular for their excellent customer service. My husband came in the store to buy a Catnapper recliner and after experiencing three different models he settled for one. Joe and Joey made sure the third and final chair was the right one for him. Tony came to the house and personally attempted to repair the first one but was hindered due to parts unavailability. Bottom line, the entire store's staff went out of their way to ensure my husband was happy. This is the place you need to shop for your furniture needs before you...

Being new to the area, I read the positive reviews of Hines furniture stores and decided to visit. The selection and quality of the furniture along with the customer service was top notch. Delivery and setup was less than $100 dollars and done within a few days as promised. The power reclining lazy boy sofa and love seat set is well crafted and so comfortable. What I liked most was the hands off approach of the sales people, no one followed me around, or pushed to sell me something. They introduced themselves, asked a few questions as to what brought me in, told me a little bit about the store and advised me to reach out when ready or with any questions. I definitely...

We visited Hines 2 years ago when we were looking for living room furniture. They had a HUGE selection of good quality, more unique pieces. We had been to other "chain" furniture stores and were disappointed in the quality. At Hines, they had a full selection of LaZBoy pieces in the back, some full-leather (nice!) sets. In the end, we purchased a nice light blue microsuede set with a coordinating rug and unique chest of drawers and we are very happy with it. The process was very easy and the furniture was delivered with care. I would recommend this family-owned business to anyone looking for good...