Camp is absolutely beautiful. Tents and bed are very comfortable. Food was delicious. We left well rested fed and relaxed, However ....the service left much to be desired. They definitely needed another staff member to assist at dinner ( though the server at dinner was probably the most capable and experienced of the entire weekend). One server was mixing drinks, serving dinner and taking care of every table cannot possibly meet the standard of service you would expect at a 5 start resort. We had to ask multiple times for things we needed throughout the weekend. For the price I would expect exceptional service not that of a 3 star resort. I certainly hope they can elevate their service to the standard their guests will be...
Read moreAn absolutely beautiful place with luxurious tents! However... We were first of the season and they definitely weren't ready: no preference sheet, no handover between chefs, subpar comms to us regarding activities, simple things like hot chocolate missing, water in tents needed running for half hour to remove dirt from pipes, clock batteries were dead and they didn't replace them over 3 days of it laying open, limited beer selection, activity tent was not set up... We had a great time, but for the price this place did not tick all the boxes it should've...
Read moreIncredible place. Staff are on top of everything, our stay was wonderful. Typically the River Camp is less booked than the Hot Springs & we loved the seclusion and privacy. Food was amazing, chefs were lovely as...
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