Circle S Ranch & Country Inn — Hotel in Tonganoxie

DO NOT STAY HERE! Unsafe and unclean were the two things that stood out the most. Upon entering we were met by AJ. He told us we were on the third floor in one of the larger, more expensive rooms ( as we did pay nearly 300$ for one night). He opened a door to a stairwell and up we went, except one detail was clearly missing, the railings. There was NO railing on either side wall. It was rather like climbing a wall rather than stairs, someone with any type of balance issue or walking trouble could not get up or down these stairs. There is no elevator and therefore does not meet ADA guidelines for accessibility. When we finally reached the top, we first noticed there was no television was in the room. Had this been advertised as tech free, we would have expected it, but this was supposed to be a normal, but upscale bed and breakfast. Like most people we enjoy background noise, so it was disturbingly silent. I took the bedspread off, as I always do wherever we stay, and discovered long black hairs, 4 lady bugs, and clothing fibers in our bed. Not to mention nearly all 4 pillows behind the bed, clearly not having had the pillow cases cleaned or changed. We thought about calling down on the landline to notify AJ our sheets had not been changed from the previous guests stay. However, we could not call down, because there was no landline phone, anywhere on the third floor. Being so far out in the country, neither one of us had cell service or wifi either. So down we went. AJ just said it was the maids hair, so not to worry?!?!? Clearly this was untrue as I later found brown and blonde hair as well. Wonder how long the sheets had not been cleaned, maybe several guests back? My husband asked and received the wifi information and came back up; however, it did not work on the third floor because AJ had failed to place router extenders on either the second or the third floor. So no internet. As my husband went out for take away in Lawrence, I went to take a bath in the jacuzzi, where I found AGAIN multiple different colors of hair, long and short, and another guests travel size conditioners, half used, from a Sleep Inn. I went down to the first floor and phone my husband asking him to buy cleaning supplies for at least the shower, as it was dirty as well, with hair on the outside wall, and I knew he would want to use it in the morning. It was also very hot on the upper floor, normal as heat rises. So we eventually opened the windows, which in turn blew massive amounts of dust from the cheap curtains, all over the room. Unfortunately they did not knock out the two bright RED ceiling lights. I felt like I was in the red light district, except it was filthier in the b&b. Every other b&b and/or hotel we have ever stayed at, we liked. We are not picky. I am picking this apart though because of all the things that went wrong and were not dealt with by the manager. We are still out $300 and had nothing to show for it, certainly not a comfortable and relaxing evening. The most important thing in this entire post is there is only one way down from the third floor, the railing-free stairwell. Now imagine a fire broke out on the second floor... how would AJ or anyone notify everyone they need to evacuate? He certainly could not climb to the third floor if smoke was already spreading and could not call any of the guest, as their was no landline phones in the rooms. This place is a fire trap. If you are thinking of staying here or hosting an event here, DO NOT until they at least make it safe. We will obviously never be back to this dirty, no wifi, railing free, no television, phone free,...

DO NOT STAY HERE! Unsafe and unclean were the two things that stood out the most. Upon entering we were met by AJ. He told us we were on the third floor in one of the larger, more expensive rooms ( as we did pay nearly 300$ for one night). He opened a door to a stairwell and up we went, except one detail was clearly missing, the railings. There was NO railing on either side wall. It was rather like climbing a wall rather than stairs, someone with any type of balance issue or walking trouble could not get up or down these stairs. There is no elevator and therefore does not meet ADA guidelines for accessibility. When we finally reached the top, we first noticed there was no television was in the room. Had this been advertised as tech free, we would have expected it, but this was supposed to be a normal, but upscale bed and breakfast. Like most people we enjoy background noise, so it was disturbingly silent. I took the bedspread off, as I always do wherever we stay, and discovered long black hairs, 4 lady bugs, and clothing fibers in our bed. Not to mention nearly all 4 pillows behind the bed, clearly not having had the pillow cases cleaned or changed. We thought about calling down on the landline to notify AJ our sheets had not been changed from the previous guests stay. However, we could not call down, because there was no landline phone, anywhere on the third floor. Being so far out in the country, neither one of us had cell service or wifi either. So down we went. AJ just said it was the maids hair, so not to worry?!?!? Clearly this was untrue as I later found brown and blonde hair as well. Wonder how long the sheets had not been cleaned, maybe several guests back? My husband asked and received the wifi information and came back up; however, it did not work on the third floor because AJ had failed to place router extenders on either the second or the third floor. So no internet. As my husband went out for take away in Lawrence, I went to take a bath in the jacuzzi, where I found AGAIN multiple different colors of hair, long and short, and another guests travel size conditioners, half used, from a Sleep Inn. I went down to the first floor and phone my husband asking him to buy cleaning supplies for at least the shower, as it was dirty as well, with hair on the outside wall, and I knew he would want to use it in the morning. It was also very hot on the upper floor, normal as heat rises. So we eventually opened the windows, which in turn blew massive amounts of dust from the cheap curtains, all over the room. Unfortunately they did not knock out the two bright RED ceiling lights. I felt like I was in the red light district, except it was filthier in the b&b. Every other b&b and/or hotel we have ever stayed at, we liked. We are not picky. I am picking this apart though because of all the things that went wrong and were not dealt with by the manager. We are still out $300 and had nothing to show for it, certainly not a comfortable and relaxing evening. The most important thing in this entire post is there is only one way down from the third floor, the railing-free stairwell. Now imagine a fire broke out on the second floor... how would AJ or anyone notify everyone they need to evacuate? He certainly could not climb to the third floor if smoke was already spreading and could not call any of the guest, as their was no landline phones in the rooms. This place is a fire trap. If you are thinking of staying here or hosting an event here, DO NOT until they at least make it safe. We will obviously never be back to this dirty, no wifi, railing free, no television, phone free,...

As far as a wedding is concerned, it was not good. But the inn itself was great. We rented the whole inn for the weekend & chose the middle wedding package. Everything throughout planning ran very smooth, however the day of the wedding was a disaster. Maybe it was because we did not pay for the biggest event package & we were somehow less important, or maybe it was untrained staff, or maybe it was just an off weekend. Had issues getting a hold of the staff/event coordinator. We were promised the accommodations via polaris cart for people w/disabilities and the said "it wasn't working" while they were driving it around. I was also told there would be a welcome board for guests staying at the venue for the weekend(they did it for prior weddings),but we didn't get that. There were other brides touring the venue on my wedding day. I was actually cool with this, but there was not an employee with them. So instead of being able to ask them, they followed me around & asked questions. Again, not a big deal, purely inconvenienced. It says online there is wifi, but there was basically no wifi on the property.To save money, I had a playlist on Spotify & an emcee. I was told that there was stronger wifi in the barn, it wouldn't be a problem. We rented the speakers & mic from the ranch (which we were notified as an added charge a month before) & were told this had been something past brides had done. During the reception, we couldn't get the wifi to work, which meant no music.Theresa, , the event coordinator, had left sometime during the ceremony & the staff had no clue as to the password to connect nor would they call her. Friends/family tried to resolve the issue without help, eventually I had to get upset in front of guests because we couldn't have our first dance. It was embarrassing. The staff then said it"wasn't their problem" & that it was either Spotify or weather to blame (it had stormed that evening, however the following sunny day the wifi wouldn't connect). In retrospect, I should have hired a DJ that didn't need wifi.I was trying to save money since we paid $10k up front to them.The staff was extremely unhelpful & were rude - if they were at all visible. Bartender was not in a good mood.The staff rolled their eyes at husband when asked for them to give us our cake structure back(we had to return them to baker), said they had already thrown them away.The barn flooded on the back wall, where the bridal party/cake are set up. I didn't realize it flooded until after the cake was cut & I sat down.The flooding & dirt in the barn gave my dress an awful grey ring & ruined my dress. For the money we paid/the way were treated,it's upsetting. I felt absolutely no stress whatsoever up until the reception & then felt nothing BUT stress trying fix things myself at my...