A 22-day experience regretfully included witnessing what I believe to be animal neglect in a nearby trailer. Tenants returned to the trailer every 10-13 hours to feed & water their 2-3 caged dogs, letting the dogs potty on the deck. Notified the campground ("mgt") of our concerns since the dogs were persistently barking in what sounded like a distressed manner. Other campers shared same concerns & notified mgt. Mgt investigated & confirmed there were dogs caged inside the trailer, there was a stench (the deck was covered in animal waste), that one dog came out & immediately pooped a green color poop & a dog was wet with urine. Mgt told them to clean the deck, check on the dogs every 12 hours & encouraged them to buy leashes & use the dog park. The occupants were given a power washer & sprayed the waste from the deck, angrily yelling at a young girl to empty a bucket of waste behind their trailer. At this point I also notified the SPCA. Different camper(s) notified the SPCA & law enforcement. Per NY law, nothing could be done since the animals had food, clean water & shelter. Our concerns persisted over ensuing days, plus new ones arose (hearing & seeing the occupants frequently yell at & threaten to hit a young girl). After watching the same issues on repeat for a couple of weeks, I called law enforcement about both concerns. The deputies advised that they checked the animals on a prior visit and the dogs had food, water & shelter. Mgt disagreed that dogs were mistreated & was angry about the optics of having law enforcement show up as it “looks bad for business”. Considering the context, I asked them “what about the welfare of the dogs?”, plus noted that many campers had seen law enforcement at least twice at the campground to address domestic disturbances. One can be evicted by this campground "for no reason at all” as their campground document states. I was evicted in front of the two deputies & with mgt’s assurance of a refund upon leaving for the unused portion of our reservations. Mgt said they should have been called first & not law enforcement. New one for us. Never mind that 1) I had notified mgt upon noticing the issues & yet they elected to not contact law enforcement upon confirming the conditions for the dogs ; 2) none of the campers I talked to had heard mgt state such a “rule”; 3) although their lengthy set of terms & conditions list many rules that must be followed, that particular rule is missing. Upon checking out of the campground, mgt said that they would only give us a refund if we didn't “trash” them in a review. When we objected to this perceived retaliation & said that we would only post about facts and our experiences, they finally agreed to the promised refund. I told mgt that by doing the right thing plus supporting their campers trying to do the right thing for the dogs, it might help their business. I wish I had asked the managers how they would feel about putting their dog in a cage (with food & water & shelter, of course) & then letting him out for potty breaks twice a day…indefinitely…would their definition of mistreatment change? Inconsistent enforcement of the rules here, nearby highway noise and frequent campground construction equipment noise were also annoyances. On the good side, we met some nice campers here, and mgt quickly fixes broken water pipes, electric power & security...
Read moreDuring an early season (spring) trip North, I needed a place to stay with full hookups. Almost everywhere was closed or full, but the manager of this park went above and beyond to help accommodate me. When I arrived the snow had melted from the night prior and left the roads muddy and wet. I called from the gate and the groundskeeper met me and gave me the lowdown on how to best navigate my way in. He led me in and had a couple other guys spot me, as the back in site wasn't accessible from the correct direction (I didn't want to risk the seasonal mud) so it was a much tighter turn.
My site was located in what seemed to be the permanent residence area. Lots of old rigs with "roots" built in. To access this area I did have to navigate a steep hill, but I think the bulk of visitors would be located in more accessible parts of the park.
Overall I bet this would be a beautiful, rustic, park in season and with the helpful staff on hand it's hard to complain about any rough appearances. Lots of evidence of construction upgrades, new sites, and there's a nice...
Read moreI have absolutely no idea what’s the other comments are saying but the RV we have spend was a horrible experience. The smell and how it isn’t clean when we have came over to spend. Unfortunately we also felt bad for the staff members since there were problems like toilet with smells and flushing problems and refrigerator cooling problems. Although aside to that, the pool were clean the view was also nice along with weather! When we have arrived, there was a closed gate which got us off guard, the office also didn’t picked up our calls, fortunately we were able to get in! However the the lady on the desk is really nice and a funny person! however it’s indeed a poor management organization along the website that was confusing for reservation. I wouldn’t recommend this place , of course is was not the worst from my experience although it was still horrible! The expectation of this camp was disappointing and I wouldn’t recommend this campground with a family or...
Read more