Berkshire Travel Lodge — Hotel in Town of Canaan

Re-edit: Good place to stay when you're in a pinch and no other option is available. Had difficulty speaking with the front desk regarding a reservation as it seems English is not the dominant language. They understand you, but you have to speak slowly and spelling things so you will need patience to get by. I had originally given a good review but after 1 night of stay, I wanted to extend my stay for at least a couple more nights, which didnt happen at all. Was told my room was already booked by someone else and needed to leave, even though i told the front desk person the day before i was planning to stay longer if my Boss didnt call me the next morning with a load out of the truck stop. So long story short my stay got shorted very quickly, the room experience was ok to say the least, the bed was definitely a little rough to sleep in so i woke up with a sore back. The cleanliness of the room was acceptable and was quiet with good A/C for the night. Breakfast was pretty much non existing as other guests have already mentioned, limited to just coffee made in a pot and a few single wrapped pastries like twinkies and cupcakes. Maybe a piece of toast with butter. Thats about it. If you need the sleep for a day i guess its okay, if you need extended stay you better say that upfront because they give priority to reservations and if there are no rooms left, then you need to leave before 10:30am. 1 star deducted for not being able to clarify the miscommunication in plain simple terms and 1 other star for so-so service. The gentleman cleaning the rooms was perhaps the best interaction i had in all the time I stayed. 3 stars for...

Oh where to start.. We attended a concert at Tanglewood. The show was fantastic (Trombone Shorty), the opposite of this filthy, disgusting pit. We had stayed here a few years ago, and it was adequate, not bad. Maybe renovated rooms at the time, but it worked. This time let's just state the facts. We pulled in for late check-in. Parked in the front of one of the units was a canoe, filled with crap, including an animal cage. Rooms greeted us with butt smoke. Clearly, non-smoking means "smoking" at the Berkshire. I woke feeling like I had rifled down a carton of Marlboro Reds. The bed had sheets; I didn't see any bugs, but the TV and brasspanel of the bedroom lights was riddled with fingerprints. Hole in the bathroom door which didn't shut; if deuces were wild that night your traveling companion was in store for more than just a trumpet solo. Other than the mold on the walls, missing and cracked tiles, dirty shower, it wasn't that bad (see what I did there). I let my wife borrow socks to sleep in; I wore my socks, so if we need to get up in the middle of the night. Just before sleep, I felt a bite on my calf, under sheets, first glance revealed nothing until the spider. Morning revealed filthy socks. Our co-travelers told similar horror stories. At checkout, I was going to vent, but of course, no one answered the bell, so a note on the bill had to do stating "disgusting". OWNERS SHOULD BE ASHAMED! Do yourself a favor and avoid this puddle of filth...

Oh where to start.. We attended a concert at Tanglewood. The show was fantastic (Trombone Shorty), the opposite of this filthy, disgusting pit. We had stayed here a few years ago, and it was adequate, not bad. Maybe renovated rooms at the time, but it worked. This time let's just state the facts. We pulled in for late check-in. Parked in the front of one of the units was a canoe, filled with crap, including an animal cage. Rooms greeted us with butt smoke. Clearly, non-smoking means "smoking" at the Berkshire. I woke feeling like I had rifled down a carton of Marlboro Reds. The bed had sheets; I didn't see any bugs, but the TV and brasspanel of the bedroom lights was riddled with fingerprints. Hole in the bathroom door which didn't shut; if deuces were wild that night your traveling companion was in store for more than just a trumpet solo. Other than the mold on the walls, missing and cracked tiles, dirty shower, it wasn't that bad (see what I did there). I let my wife borrow socks to sleep in; I wore my socks, so if we need to get up in the middle of the night. Just before sleep, I felt a bite on my calf, under sheets, first glance revealed nothing until the spider. Morning revealed filthy socks. Our co-travelers told similar horror stories. At checkout, I was going to vent, but of course, no one answered the bell, so a note on the bill had to do stating "disgusting". OWNERS SHOULD BE ASHAMED! Do yourself a favor and avoid this puddle of filth...