Coconut Cove RV Resort — Hotel in Town of Jamestown

If you are considering a stay at coconut cove let this review be a good guide to provide the information that is left out or hidden on their website and contracts. Overall I like this campsite, but the misinformation and false advertising is confusing and disheartening.

I stayed in a beach front cabin (near the bar) around the 4th of July. I have posted photos since I could not find any online! The place was clean and stayed cool in the hot weather. If you are considering this cabin rental please note: bring paper towels & all linens including towels and bedding. The only thing provided is toilet paper and a small soap & sponge by the sink. there is no coffee maker :( there are no pots or pans (you can rent those at the office) there was very basic plates, silverware, and cups provided this is a kitchenette (not a kitchen) so there is no oven. there is a full fridge, a microwave, and a sink. check in is 3pm, I never could find the checkout time posted online or in the contract. I assumed it was 10. if staying in a beachfront on the side closest to the main building, keep in mind the only way to access the beach is by the bar. The other side is locked with padlocks so you have to walk all the way around the chainlinked fence to get in. -there is a TV but no channels. It has a DVD player. I would suggest bringing a fire stick. -there is a small WIFI cube that provided stable internet during our stay

Here are some of the fees/additional costs to factor in when booking: -the beach cabin sleeps 6 but only comes with 4 passes. You will need to purchase additional passes at the office for 20/day/person or 25 on the weekends (they check at the entrance to the beach for a band) the beach cabin only comes with 1 parking pass. You will need to purchase additional from the office for 15/car/night the inflatable course is an additional cost (we didn't do it so I don't know the cost) if anyone visits you at coconut cove they must pay 5 dollars to park (they were stopping every vehicle at the entrance )

Golf Cart Rental: this was a very frustrating part of my experience and I need to share this info as it is not posted anywhere on their website or in the contract. Golf cart rental is NOT for the day (contrary to what is posted online). The time of the rental starts and ends at normal checkout time. We stayed 2 nights and rented the golf cart for the 2nd day. When I went to pick up the golf cart in the morning I was told I could not get it until 3pm. I called and spoke with customer service and they had to dig to find the info and also confirmed this is the case. In the contract it only states the return time NOT the start time. Please keep this in mind: if you want a golf cart for the morning you will need to rent for TWO days not one. So instead of 50/day it is really $50 for a rental from 3pm to 10 am the next morning unless you rent it more than 1 day, then you can keep it until the end of you stay.

Train: as noted in the other reviews the train is loud, but in the beachfront cabin (near the beach bar) it wasnt terrible. You could still hear it from inside but it wasn't overwhelming. I have stayed at coconut cove previously in a camper and though we were up on the hill the camper would shake when it passed. This was not the case in the cabin.

Overall: I like this campsite, but it is extremely overpriced (especially for the Hazel Green/Kieler area). For a day pass of 20 dollars (25 on the weekend) you only get access to the beach (without inflatable course) and pool (without a life guard). This is very steep (the Kalahari in the dells is the same price for a day pass to give some perspective). Also the beachfront cabin is extremely basic. For the cost with all of the additional fees we could rent a full cabin elsewhere, but we choose to stay here because family is close. It was over $600 dollars for 2 nights at a place that doesn't even have a coffee maker and doesn't come with enough passes to cover the...

So....this was the weirdest camping experience I think I've ever had. We were in a pull through that, on the map, appears to be b/t lake and Mississippi River. The lake is down a steep hill (but you can see it) and the river I couldn't see from our site. Perhaps that is because of the... TWO rail ways, one going each direction, about 40 or 50 feet from where our RV was parked. The trains were so loud and close they shook our entire camper and it actually felt like we were in a weird vortex of some sort. They had loud horns, especially going 1 direction - 3x right where we are - and they came by no less than 1x/hour...ALL NIGHT and all day. Our dogs were terrified. The adults that we saw were all partying, drunk, listening to a VERY loud band singing VERY off key, whooping it up with pineapples displayed which is just gross. In the meantime there were kids zipping around in the golf carts and on electric scooter/bikes; at times the kids would be holding baby carriers on their laps - in the golf cart - while zipping around the site. No parents anywhere - they were too drunk I guess. We know this because at around 930pm, THEY started zipping around the campground, carts side by side so they could hold hands...again - just weird - while shouting about doing shots. There are little gnats or something EVERYWHERE -- I had bug spray on but it didn't do anything for these things - I have bug bites all over my legs. And the flies were awful as well. Maybe it's a location thing? We've never camped in that part of the state before. But they were terrible and our dogs were miserable with them. There's a sign posted outside the office re: the trains to let people know that money won't be refunded to people for leaving early because of the trains. So clearly this is a HUGE issue. And yet when booking, the only reviews I saw on the site were 4 and 5 star. There should be major warning about those things when you reserve a site. People shouldn't have to look for information like that. It's camping for God's sake. Why would we ever think about 2 railways that close to our RV with loud horns coming that often - why would you ever put a campground there?? So dumb! Even on the map - no mention of these things - at the VERY least put the dang things on your map! Don't falsely advertise that we'll be beautifully nestled b/t a lake and the river... The driveways for the RV are pretty flat/level and pull through where we were, although they are so narrow it was actually difficult to stay on the drive and be close to the hookups without running into the metal power box on the side with the slide or the stone septic thing on the other side. We were the only site that had this issue and there were easily 10 other sites on that side of the lake. Again - why not warn people? Why not just make that a grass area and call it a day? Or maybe a tent area...But when you know a big 30+ foot RV is coming, why would that site even be an option?

Other than that lol....the staff seemed friendly and we made the best of it anyway. For instance, we sang with the band, but I can sing in tune...so that was fun...

I was able to add a couple pineapple pics, but the videos that is says I can add won't add...but they're VERY telling. I have great video of the train during the day and at 1am, the party goers as they passed our site yelling "shots shots shots" and the super loud band across the lake whose music in our site was louder than what I would play on our radio

Needless to say - we won't be returning. It's disappointing because we've been to the other RV Resort locations in WI and they were ok. Yes there were party people, but it still felt like camping. This was just weird, loud, obnoxious and way too expensive for all...

We were seasonal campers here for two years, and left after the 2024 season due to the horrific (mis)management of the campground. The cost to camp here is astronomical, and it is like camping in a parking lot with fancy pools (no trees, no wildlife, no camping activities, etc.). The campground is run by a manager who has zero experience or customer service background; but an ego that could fill up the entire park.

The cost to camp is about double what you would pay elsewhere for similar amenities. ($150+/night, or $5500+/season). But it doesn't end there; the cost of the food and bar at the restaurant (that is RARELY every open) is sky high as well ($5 for a kids slushie, $16 for a burger, $20 for a pizza, etc.), and if you are a seasonal good luck with the 'extras' you have to pay for (golf cart fee, 'miscellaneous fee' (what a joke!), electrical fees of 4x what we pay at home and can't see you own meter, etc.). Wood is another funny thing here: you buy it for $40/load (can't bring any in), and what you don't use they pick back up on Sundays and resell back to the campers - and if you try to pick up other firewood that was left by weekenders he threatens to call the sheriff and charge you with theft.

It is also severely understaffed - mostly due to the horrific management. In 2024 they had many staff walk of job or start crying mid-shift because of how they were treated; bartenders, cooks, and maintenance all report into the manager and he treats them all like dirt. This is also what led to the restaurant, and tiki bars never being open (they are not open Mon-Thurs, and very limited hours on the weekends).

The most frustrating thing about all of this is that you can't go to "management" to discuss anything. it is owned by an out-of-state company called RJourney who is never onsite, doesn't care about how it is ran, and allows the unqualified manager to run the show without oversight. I tried several times to reach out to RJourney to get answers, and they never respond. I asked the manager for contact information at RJourney and he refuses to provide.

On a positive note, the views of the Mississippi River are awesome - if you camp up on the top by the entrance (down below by the tracks you can't see the river and get awaken every night by the dozens of trains that come through).

Until this place gets out from under RJourney and the horrible manager, I would avoid this place at all costs - plenty of other options to view the river and spend your camping dollars.

Update: since we left, we still get updates apparently. Going from “free winter storage” to “$6 for maintenance” is literally the definition of nickel and diming. They do this all the time, and add tiny little fees here and there with the dumbest reasons to make any little profit they can. All this to, what, make $40 from the campers that chose to leave their rigs this winter. Sad.

*Update to the response from management below: we informed “management” (I.e. the only person onsite who you can talk to) that we would not be returning in 2025. Like a child, instead of asking what could be done to have us stay, he became even more immature and petty and told us we had 5 days to get off...