This was the worst place we have ever stayed ! Upon arrival we were not welcomed at all but rudely asked what are names were. Owner took us up to room that the door looked like a teenager had punched holes in. The place had a bad juju feeling when we arrived. Outside was not well kept and railings looked worn with peeling paint. Hairball in corner of bathroom. Another couple showed up after us and could not find their room , owner was not to be found anywhere. After coming back from dinner we peaked into kitchen/dining area and the kitchen was a mess , dishes piled in sink and counters overflowing . We had a horrible nights sleep in the king bed. Breakfast was cold and paltry , once again we were not greeted by owner. We felt like we were an inconvenience. This was our first experience with a Bed and Breakfast and it will be our last. As we were leaving for the day to Bryce the owner followed us out and told us that she would not be serving breakfast the next morning. She was going thru a divorce, husband wasn't giving her money and she had to pay out of pocket for breakfast. Yada , Yada don't care about your issues, so incredibly unprofessional. We paid a high rate to stay in this Bed and Breakfast and you were paid in advance. |I told my husband as we went to our room to pack it up we would not stay another night at this horrible, uncomfortable place. Owner said to call her husband to get money back for breakfast. Seriously, I am not going to waste my time to get maybe $20 back and deal with her husband. It wrecked our Bryce stay because everything else was booked so we had to cut short our hikes and drive all the way back to Flagstaff to find accommodations. I can't imagine this place will stay...
Read moreWe stayed in Bryce Trails Bed & Breakfast for two nights starting April 4th. At the time of arrival, we were given a note saying breakfast time for next morning was 8am. Like most people would think, we assumed the breakfast would start at 8am and we reached in breakfast area a few minutes after 8am. To our utmost disbelief, we were told that no breakfast for us. The owner was rude and he definitely discriminated us with an angry voice that we should have come at 8am as instructed. This was definitely not a good start of the vacation we have been planning since last six months. The owner was having the breakfast himself but did not have the curtesy to offer anything to us even though we had already paid for the breakfast. Here are a few questions we would like to ask the owner of Bryce Trails Bed & Breakfast: Do you expect your guests to follow a regimental rule of showing up at the hour you dictate and not treat their stay as vacation? You discriminate your guests - whites vs. non-whites as we observed it the next morning when we made sure to reach the breakfast area at 8am sharp. Is it fair in a free and democratic society when everyone is paying the same for your services? In your opinion, is this the best behavior by a business owner with their customers especially in the hospitality industry?
Finally, we would like to wrap up by saying that all the positive comments written about this business are mostly by the white people. From our experience, this place is non-friendly with non-whites and treats...
Read moreWow what an amazing two days we spent at Bryce Trails B&B. When we arrived the room (Bristol Cove Room) was ready and the key were handing downstairs. Room was super cozy, with an incredible view of the mountains and bed was super comfortable with high quality linens. We rested super well during all of our stay which is super important when you are traveling and hiking all day long. At night we dressed warm and went stargazing , it didn’t even look real you can see so many stars. Loved it! In the morning we met Ed and Lena for breakfast, they are super welcoming and knowledgeable gave all the visitors a lot of tips and advices for area around. The breakfast was phenomenal! We had yogurt with granola, eggs Benedict with bacon and sausage and also apple turnovers, everything was cooked from the scratch and tasted like heaven.me and my husband were super happy(especially since I couldn’t finish it all and he helped) We spend day hiking using hosts tips and loved it(it was great time to visit since not that many people in park). At evening we had amazing rest again and are at local restaurant. Another advantage is location it’s only 15 min away from Bryce NP and from Willis Creek Slots (must see place we found out from Ed and Lena). And in Topic there are a lot of good places to have dinner or pick stuff up 3 min away from B&B which is super convenient. I’m extremely happy we choose Bryce Trails B&B for our stay. It was magnificent! Thank you guys and we can’t wait to come back to spend another vacation...
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