We stayed at this hotel for an event held in Upton. First off, wow, it's brand new!! It even smells brand new when walk into the hotel. The general manager, Shelley was working and she was absolutely incredible!!! Her customer service made us feel welcome and she was a joy to talk with. The bad news, there is no elevator and we were on the 2nd floor and we had a lot of luggage. Hahaha! I guess the good thing is I was able to get my stair steps in going up and down, but keep that in mind if you are going to be staying here. The even better news ... the whole staff was absolutely amazing each day we were there. As a matter of fact, we were given an extremely late check out on the day we were supposed to leave to help us with our schedule we had that day. I'm talking 5:30p checkout. I can't think of another hotel that would do that without having you pay either for an extra day or a crazy cost for a late checkout. If you are in the Upton/Moorcroft/Newcastle area ... this is the...
   Read moreThis place is so great that I had to leave a review before we left. We were just staying the night as we passed by on our way to Yellowstone. The staff is amazing and so friendly. No matter what we needed, they made it happen! I came with my service dog and they were so kind and accommodating to us. Especially Jennifer! They even had doggy gift bags with treats/poop bags up at the front desk. The rooms were really clean and super nice. I paid under $100 for a room and the service that would cost over $200 somewhere else. They even had a free breakfast! (The photos attached are of the breakfast lounge) I highly...
   Read moreWonderful experience staying the weekend here. New hotel, exceptionally clean rooms, and friendly and inviting staff. Breakfast is included, and Ida, who prepared breakfast during our stay, is fantastic! We wouldn't hesitate to stay here again and recommend it to anyone needing a place in the Upton area. Another review mentioned the train noise but we didn't notice it. 5 stars all the way around! Great hotel, great staff,...
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