Count Gilu Motel — Hotel in Welch

We came to wv to visit family. We wanted to stay in a hotel for privacy. We were told about the hotel from family and chose to stay here. Unfortunately I could not find the address with GPS, but did find it by using Google directions. |We didn't get here in time the first night, so we stayed at a comfort inn in bluefield. We came to welch the next day and got a room here. We are very happy with our room. Very clean, and comfortable. It has everything we need except a hair dryer. |I slept better here than the night in a big chain hotel the night before. Also it is much closer to Iager where our family lives. |Also I have to say, Mona is wonderful! She is a lovely lady who really cares about her job and the people she deals with. |She is taking...

I had family come in for a wedding recently and I went to visit them at the motel. I was trying to connect to the internet and it just wasn't working. I was going to post pictures from the wedding that we took but was not able to and my family said that they were told the internet had been spotty for a few days so I asked when was it going to be fixed. We were told that the whole motel was without internet and it was not known when it would be back on. The air conditioner in the room also had no knobs so it was impossible to keep the room cool like they wanted to. How can you have a motel that is called Welch's finest and the internet not work and the air conditioning unit just ran on whatever temperature the person who had it last when the knobs...

I arrived at 8:00 pm and there was no one in the office but there was a note on the window listing my room number. I left at 8:00 am in the morning and there was still no one in the office. The air conditioner in my room was blowing nice cold air but the two knobs to adjust it were broken and unusable. One of the chairs in my room had a hole in it. My room was clean but the outside the hotel could do with tidy up. I was expecting more because of the 4.5 star reviews but when I looked at the reviews again I noticed that most of them are from at least a year ago. In my opinion this hotel is a solid 3...