Terra Nova Cabins — Hotel in West Yellowstone

Positives|The cottages are situated in a beautiful setting with great views, surrounded by nice landscaping.. which is perfect for those looking to relax and unwind. We stayed for three nights and only planned to explore Yellowstone. Unfortunately, we didn't have time to explore this area.||The facilities were lovely and clean, offering a very high standard of comfort. We were surprised by the night-time and early morning temperatures, which were cool, but this is to be expected given the altitude.||The resort consists of a number of cottages, each of which has two separate suites with a separate entrance. However, they are not really cottages as we usually understand them (at least in Europe): there is no kitchen with a sink, cutlery, dishes, pots or plates, or a living room.|It's just like a twin room in a hotel: two beds, a small seating area, a bathroom, a microwave, a mini fridge, a coffee maker and an electric kettle, plus a small patio with seating. We were aware of this, so we did not expect a traditional cottage.||The perfect thing was that there was a tap outside with running water where you could wash the sand and dirt off your feet and shoes.||Check-in is contactless: people can find access cards with instructions in the small convenience store. Check-out is similar: there is a box to drop the cards in.||The two luggage racks were much appreciated.||I really liked the toiletries they provided (shower gel, shampoo, conditioner and soap), and even their scent.||What was absolutely fantastic was that both the window and the patio door had mosquito nets!||I also really appreciated the coffee in the cabin: "Morning Glory Coffee & Tea – Rendezvous Blend – Freshly Roasted Coffees from the Edge of Yellowstone". It's not at all like the typical American motel/hotel coffee.||There are shared fire pits for barbecuing, but we did not use them.||Neutral||Parking is along a gravel road, with no marked spots—cars were parked every which way.|The joint between the suites is covered with rusted sheet metal; not unusual if you know Nordic design.|The entrance is not wheelchair accessible.|One night, there was a busload of people here, so it's not just individual guests who come here, but probably tour groups as well. Bus parked just like cars, next to cars, no assigned bus parking places||Negative||There were no outlets at the nightstand, which is standard in most motels/hotels.|The Wi-Fi barely worked—it kept disconnecting, and I ended up using mobile data instead.|There was very little space around the beds with luggage.||Our cabin had an unpleasant smell that didn’t go away despite airing it out. Even my husband, who has a reduced sense of smell, noticed it.|Noise insulation was very poor—we could hear everything from the neighboring suite, including showers, toilet flushes, and running water.||The shower water pressure was extremely strong and painful, with no way to adjust it. When turning it on, a blast of cold water would hit before we could set the temperature.|There was no ice machine on the property; only small bags available at a nearby store for about $3.||We only had enough coffee for one or two days, though we stayed for three nights. Since there’s no daily housekeeping, I would have expected a sufficient supply for the entire stay.||Contacting the hotel wasn’t convenient for us as EU travelers—we had to rely on US numbers (roaming costs) and didn’t want to call or text during off-hours. An email or WhatsApp option would’ve been helpful.||Lastly, the grassy area around the building was uneven, and I tripped a few times walking near...

Positives The cottages are situated in a beautiful setting with great views, surrounded by nice landscaping.. which is perfect for those looking to relax and unwind. We stayed for three nights and only planned to explore Yellowstone. Unfortunately, we didn't have time to explore this area.

The facilities were lovely and clean, offering a very high standard of comfort. We were surprised by the night-time and early morning temperatures, which were cool, but this is to be expected given the altitude.

The resort consists of a number of cottages, each of which has two separate suites with a separate entrance. However, they are not really cottages as we usually understand them (at least in Europe): there is no kitchen with a sink, cutlery, dishes, pots or plates, or a living room. It's just like a twin room in a hotel: two beds, a small seating area, a bathroom, a microwave, a mini fridge, a coffee maker and an electric kettle, plus a small patio with seating. We were aware of this, so we did not expect a traditional cottage.

The perfect thing was that there was a tap outside with running water where you could wash the sand and dirt off your feet and shoes.

Check-in is contactless: people can find access cards with instructions in the small convenience store. Check-out is similar: there is a box to drop the cards in.

The two luggage racks were much appreciated.

I really liked the toiletries they provided (shower gel, shampoo, conditioner and soap), and even their scent.

What was absolutely fantastic was that both the window and the patio door had mosquito nets!

I also really appreciated the coffee in the cabin: "Morning Glory Coffee & Tea – Rendezvous Blend – Freshly Roasted Coffees from the Edge of Yellowstone". It's not at all like the typical American motel/hotel coffee.

There are shared fire pits for barbecuing, but we did not use them.

Neutral

Parking is along a gravel road, with no marked spots—cars were parked every which way. The joint between the suites is covered with rusted sheet metal; not unusual if you know Nordic design. There was very little space around the beds with luggage. The entrance is not wheelchair accessible. One night, there was a busload of people here, so it's not just individual guests who come here, but probably tour groups as well. Bus parked just like cars, next to cars, no assigned bus parking places

Negative

There were no outlets at the nightstand, which is standard in most motels/hotels. The Wi-Fi barely worked—it kept disconnecting, and I ended up using mobile data instead.

Our cabin had an unpleasant smell that didn’t go away despite airing it out. Even my husband, who has a reduced sense of smell, noticed it. Noise insulation was very poor—we could hear everything from the neighboring suite, including showers, toilet flushes, and running water.

The shower water pressure was extremely strong and painful, with no way to adjust it. When turning it on, a blast of cold water would hit before we could set the temperature. There was no ice machine on the property; only small bags available at a nearby store for about $3.

We only had enough coffee for one or two days, though we stayed for three nights. Since there’s no daily housekeeping, I would have expected a sufficient supply for the entire stay.

Contacting the hotel wasn’t convenient for us as EU travelers—we had to rely on US numbers (roaming costs) and didn’t want to call or text during off-hours. An email or WhatsApp option would’ve been helpful.

Lastly, the grassy area around the building was uneven, and I tripped a few times walking near...

We recently stayed here. This review is specifically for the old cabins. The old cabins are a dump. If I could have found another room somewhere else we would not have moved and not stayed here. Broken kitchen chairs, stove that only partially worked, everything outdated and old and run down. The bed spreads would have been nice if they were in a personal cabin. They are made of material that can not be laundered after each guest stays in the cabin. I can only imagine what other guests did on the bed spread/blanket that were not washed before we occupied the room. The bed was broken down and when you laid on it you would roll out of the bed. We took extra pillows and placed them in between the mattress and box springs towards the edge and it made the bed more level. Carpet was dirty and needed to be cleaned. I wore my socks the entire time they were so dirty. They also had some rugs that looked like they had not been laundered in a while. There were material place mats that were on the night stands and in the kitchen. They could use a good laundering. The bathroom was the worst. The shower was so small you could hardly turn around in it. The material shower curtain had probably not been was in a washer in a while. Vanity door fell off when you got the extra towels out. Inside of the bathroom door had never been painted so there were dirty fingerprints all over it with grease marks and various other stains on it. Looked gross and dirty. I have stayed in more than 60 nights in hotels this year. I appreciate knowing that covid precautions have been taken. Clearly with everything that was dirty and unwashed I did not feel like it was clean. As for the room alone I would have given 1star. Things that brought it up to 2 stars. Staff was friendly at the time of reservation and when we checked in. Fridge worked good. Towels and washcloths were of a good quality and white and clean. Location was quiet, away from the crowds in west Yellowstone. 20 min to town if we wanted to go to dinner. View of the lake was great. If you choose to stay here avoid the old cabins they are in serious need of renovations and cleaning. ask for a new cabin, we did not go inside but they...