Wind Creek Montgomery — Hotel in Wetumpka

While visiting your casino in Montgomery AL.qe were told that we each had a ten dollar food voucher. So after playing for 5 hrs we decided to eat at Lucille's eatery located inside your casino which is open 24 hours 7 days a week. We stood out of the way looking at the menu. As we were ready to walk inside a gentleman who I assume is the manager came up to the entrance and roped it off and said they were closing. That he needed to clean very rudely. We stood there looking at the people in line and there was no sign saying they were closing no announcement they were closing. There was in fact a sign saying open 24 hrs 7 days a week. We watched as other people went in and got in line so we did the same. He spoke to the cashier and loudly said they are not getting anything from the kitchen before it was our turn to order. We had already been in line over 30 mins at this point watching other customers being served. I feel we were discriminated against due to our skin color. We were the only 2 people in the place that was white. So after approaching the counter she told us they were not serving kitchen food. We could get chips instead but that was all they were offering. We immediately went to the players club to complain and was told they were outside venders. However they are serving your guest inside your casino. Representing your casino. We were told to call the number on our players card. So to try to get the situation rectified and to at least have someone make me feel better about it that's what we did which of course was a recorded greeting. We were told to leave a message and phone number and our players card number. That's how they handle the problem. What a joke. After spending $600.00 in your casino we were unable to use the $10.00 food vouchers that expires in 24 hrs. There was no one in the casino that could make it right. Hard to believe there is such lousy customer service in your establishment. Someone needs to talk to me about the embarrassment that was caused and apologize for the rudeness from your outside venders and make this right. This is a poor way to run...

Where do I begin with Jonathan, the game attendant who redefines excellence with every breath he takes and every jackpot he witnesses? If James Bond and a golden retriever had a baby raised by angels on the Vegas strip, that prodigy would be Jonathan.

From the moment I stepped onto the floor, Jonathan’s radiant energy sliced through the haze of neon and dreams like a diamond-tipped laser of charisma. He didn’t just greet me — no, he welcomed me as if I were a VIP returning from a victorious crusade, ready to claim my kingdom in quarters and comp drinks.

Need change? He’s faster than a money-counting machine on espresso. Technical glitch? Jonathan’s already there, fixing it with the finesse of a NASA engineer and the poise of a Broadway lead. Lost your will to keep playing? Don’t worry — Jonathan’s smile alone could revive a cold roulette table.

What truly sets him apart, though, is his uncanny ability to make everyone feel like they just pulled a royal flush in life. He doesn’t just attend to the games — he orchestrates an experience. Whether you're a high-roller or a first-timer just figuring out where the coins go, Jonathan treats you like you just walked in wearing a crown.

If this casino were a film, Jonathan would win Best Supporting Actor and steal the show. If there were a Hall of Fame for hospitality, his statue would already be glistening under a spotlight, probably with a built-in sound system that played slot machine jingles every time someone walked by.

In short? Jonathan isn’t just an attendant — he’s the heartbeat of the casino floor. Someone give this man a raise, a throne, and his own loyalty program tier immediately. 10/10. Would lose money again just to be in...

My visit to Wind Creek Montgomery Casino was an absolute blast from start to finish. As soon as I walked in, the vibrant atmosphere and the energy of the place instantly drew me in. The casino floor was buzzing with excitement, and I couldn't wait to dive into the gaming options.

The casino itself had a wide variety of games to choose from, catering to different preferences and skill levels. Whether it was slot machines, table games, or poker, there was something for everyone. The staff members were friendly and helpful, creating a welcoming environment that enhanced the overall experience.

What truly stood out during my visit was the level of entertainment and amenities offered at Wind Creek Montgomery. Alongside the thrilling gaming experience, they had live performances, delicious dining options, and even a luxurious spa. I found myself fully immersed in the entertainment options available, making my time at the casino truly enjoyable.

The attention to detail and the quality of service at Wind Creek Montgomery were exceptional. From the moment I arrived until I left, I felt well taken care of. The staff went above and beyond to ensure that my visit was memorable and fun.

If you're looking for an exhilarating casino experience with excellent entertainment options, look no further than Wind Creek Montgomery. I highly recommend paying a visit and indulging in the exciting gaming opportunities and first-class service that they...