Williamsport South / Nittany Mtn. KOA Holiday — Hotel in White Deer Township

The campground itself is nice enough but the staff left a lot to be desired. Have traveled all over the states to KOA’s and have never been treated like this place. We had 2 sites for family. Website and person speaking to at reservation said golf carts allowed. We brought no cars but 2 golf carts for the class A large site and other site rented a golf cart. 2 cars are allowed on each site. Check in was smooth with all documents for golf carts provided and we were given 2 golf cart ID stickers. A few hours later we were chased down when on one of the golf carts and told we were only allowed to have one golf cart per site even though we were checked in with 2. We were told we had to keep one of them parked on our site?? They even drove by our site which was out of the main campground and checked to see if we were using the golf cart. We asked about returning the rented golf cart since there was a waiting list but could not get a refund.

As stated we were out of the main campground and near the bottom of the apple and pumpkin cannon targets. A young employee stood in front of our end site which was a camper with pop out canvas beds. He was being “rained” on at times as well as our cars with apple debris and especially the pumpkin when shot. We moved our vehicles as large chunks of pumpkin were flying at them. At one point about a third of a pumpkin launched at the camper and actually embedded in the corner of the canvas side. When employees were ask who is responsible for damage to the camper if it happens the camper owner was just met with a snippy remark of “this set up has been here all month”. Although the employee saw what was happening. An older employee then came down and just snipped when walking by “we’ve been doing this for 3 weeks”. A simple apology would have gone a long way!

Cashier in the store was very short with customers and rude. Totally embarrassed a lady in front of us for asking a question. I understand being busy but be kind and people won’t mind waiting a little longer.

These employees really need to learn how to speak to people!!

Our visit was concluded with a trip to the bathhouse and on the way out a camper had stopped in the “out” lane to go into the haunted house. Being behind them in the rented golf cart our family went through the store parking lot to get around the stopped camper. It was very early and NO ONE around except an employee (same gentleman from day before) coming to the store who proceeded to yell at the 2 women and 2 children “don’t you see the arrows you're going the wrong way”. When apologizing and trying to explain they were blocked by the camper he just continued that they were going the wrong way.

This could be a great place if staff would be more people oriented which is needed if running a campground and dealing with the customers...

It is with a sad heart that after 12 fun years we will never go back here again. My mom whonis elderly went amount here with us for the 1st time never wants to camp again she cried and is still upset. It was dark and after 8pm last night Saturday October 19th when my husband and brother in law were with my mom sitting by the fire while I was in line with the kids to go on the hatred, the owner who came into our site and never identified himself approached abruptly and yelled whose car and where is the registration. We paid for our 2nd car and forgot to post the tag. He kept yelling and then my husband and brother in law yelled back not knowing who it was and who this person was yelling and aaking for the registration. My husband has a hear condition which was then agitated because of this stress my poor mom was scared and upset because she didn't know who and what was going on. The man scolded my husband and said w should know better and had it posted. Yes we should but agai. We are human and make mistakes. Had you approached and introduced yourself and said who you are and asked if we had. Tag things would have been great but unfortunately you didn't. I went to the office not knowing the owner was the rude person who attached my family. He came into he store with an attitude towards me and well unfortunately he had no remorse and didn't care that he ruined our fun, upset me husband's heart condition and really upset my poor mom who has the early onset of dimensia who now never wants to camp again because she is so scared and nervous. My girls were heartbroken because we had so many beautiful memories there but will never go back again. It so sad how he had no remorse and didn't think he was wrong. So disrespectful. Shame on him. Always left good reviews but deleted them now because he does not deserve my positive happy memories. ...

We stayed the weekend of 7/23/2021.||||The drive to the campground was easy, and easy to follow directions. Our first time at this place offered a lot of activities. Bingo, dance party, fishing and a really big outdoor playground for kids of all ages.||||The weekend we stayed was a sawmill festival, mainly for smaller kids and it appeared to be some sort of competition of events for the day.||||The campground has baby goats to pet and feed, a few chickens as well. The camp store was amazing and had everything you needed to work on your RV if you needed to. Probably the best store I've seen. The store also offers pizza and hoagie specials for dinner if you didn't want to cook.||||Our site was 53 and it wasn't the best as compared to other sites in the campground. There seemed to be some sort of leftover water drainage, with no way for the water to move. A swampy smell, almost like a sewer smell wafted the air occasionally. We are reminded we are camping and these things are part of the deal. The site was not level and the space where you normally put your table and chairs under your canopy didn't offer a lot of room, and was rutted by drainage.||||The bathrooms aren't plentiful, for the size of the campground. And inside the bathroom near the playground was only three shower stalls, two toilets, two standups. And the floor either flooded when someone took a shower or something overflowed. ||||The campground had a lot of people and was very busy. This is not a place you go to for quiet and relaxation if that is for you. A lot of open alcohol drinking on the grounds not just on the campsites. ||||Hard to say we would come back, there are other campgrounds more to our suiting, but need to say this was...