First off, the place had the cleanest bathrooms and is really beautiful. So that’s the reason for the second star.
Poor management, organization, and customer service skills. It’s beautiful, but we might not go back.
I booked site 89 for my friends and I. My friends arrived first, gave my name, said maybe it was site 83 but please check, and we’re given parking passes for site 83. After we all unpacked I realized it was the wrong site. We went to the office and were told, “sorry about our mistake, but you have to move,” after checking a handwritten notebook (not planner, not scheduler, not ledger…notebook). So we go back to move. Around 6:30 pm we are setting up the second time, and the woman from the office and the C-loop host show up at our “new” site while we were unpacking because “someone complained about dogs barking.” Of course they’re barking, they’re dogs and we can’t attend to them while we’re setting up again because of her mistake. Then she told us we had too many dogs for one site (we had three all under 10 lbs). Also, she tells us we’re breaking the two-car rule because we have three cars there. Again, we were setting up a second time because of them, so the car was going to be moved. Then she told us we had to move (a third time!) our large tent that takes quite sone time to get set up. Why? It’s behind a green stake that says “no camping,” the same green stake I’ve seen people gathering around their fire pits, hanging hammocks, and pitching tents around the entire site. We told her we would accept the liability and she said that we can’t be back there at all because trees might fall on us. There are trees that could fall everywhere, and certainly before that sign.
After she left I looked down and realized she left a voicemail right after I was at the office to tell me to move off site 83 because the person who booked it complained…this was while we were breaking the site down to move it.
Interestingly, as evidence of HOW clueless the operation is, when a friend came to join us on Saturday she told them I never checked in at all.
The people camping near us said it was the camp host for Loop C. However, it rained while we were there and our site was one of many that had no straw to account for rain, so the two inches of all our shoes were sinking in the mud. And the lake is overrun with algae so nobody can swim, so I think we’ll just...
Read moreThis is the second time we’ve stayed at the campground and haven’t had any issues until this weekend. Everything was going great until the camp host in loop G kept yelling at us in a rude tone every single day. First it was over how many cars we had. We had two lots next to each other so we had one extra car parked to drop stuff off. The 5th car went up to the front when we were done dropping things off but the camp host did not care and kept yelling. He didn’t want to have a face to face conversation with us at all so it was very aggravating. He even had his phone out taking pictures of our campground and we had children there as well that was in the area he took the pictures of. Then the other issue was over our tents. They were past the green post but how our campsite was set up, there was no where to set up the tents except for where they were. The rangers never once stopped us over this but the camp host kept walking by and yelling at us. (He never yelled at anyone else in our loop for there tents being past the green post and there were no dead trees hanging over where our tent was set up). We talked to one of the camp workers and she even agreed we did nothing wrong and if the rangers didn’t say anything we were okay. Apparently this camp host has had multiple complaints of harassment so we aren’t the only ones who experienced this. He then called ODNR on us. The guy was super sweet when we explained the situation to him and he just told us to try to move it up as close as possible and he wishes he could solve our problem with the host. We more than likely will not be coming back to the campgrounds after that experience. We loved the seclusion in loop G and the lot we stayed at and would stay there again if he was not the host. We couldn’t catch his name since he didn’t want to talk to us except for him yelling and then running off before we could get up there to...
Read moreWe were new to the camp host group this year. Wasn’t toured around the park, was not filled in what to do duty wise besides keeping our assigned sites clean, putting tags out on sites for stay dates, and help picking up the park! When we gave our ids and stuff to her she took our schedule cause we all worked full time jobs ontop of volunteering our time to the park after work! After being there for 2-3 weeks we were told we had to be there 5 days a week and work 20 hours out of those 5 days. Which was fine so my dad was staying Mondays/Wednesdays weedeating sites and more. Apparently we had to do that to when they had people hired to do that but we’re short handed. Then myself and fiance staying Friday-Sunday cleaning debris from the beach trash bathrooms and boat dock area when done we never posted pictures for brownine points in the chat so we were being told we never done it. Sundays we had dump duty which is directing campers to empty sewage in an orderly fashion my dad done that while my fiance and I done pits and tags. This is suppose to be a family oriented park but was never about family. We got kicked out for asking someone to cover our dump duty Father’s Day and the 23rd for a family day. We never got to enjoy the family time cause the host director was always having us do something. We loved helping out and others helping us out. If it wasn’t her time she was complaining knowing we worked full time jobs. I have held my peace but knowing we were lied on to the camp director to be kicked out after buying a new weeedeater cause ours was to loud for the campers and buying week worth of groceries just to be told the very next day we needed to leave! I have pictures and messages on how she talked to my dad and I saying we never did our job. We have pictures that we cleaned the campground beach area so you weren’t stepping over trees to get...
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