Afrosiyob — Hotel in Qarshi City

Booked our stay in this hotel way before my arrival and got confirmation from their end either. Accommodation was prepaid. Reality turned out to be nightmare. After reaching Qarshi at midnight and trying to check in Eldor(so called manager) stated due to some miscommunication between colleagues our rooms were not booked properly so they are "very sorry" .... instead of trying their best hotel management offered us 2* hotel on the outskirts of the city. No thank you ... This "hotel" worth to be called nothing else but HOSTEL. Does not worth even a cent of your money. Absolutely arrogant manager who does not feel sorry for the inconvenience and not willing to correct the situation. You have been warned. Try to search somewhere else before you loose your temper due to their ridiculous customer service. Whoever granted them 3* are ruthless. "thank you" for the ruining my trip. Never...

Place is quite good, rooms are nice, breakfast was also fine. But the staff is extremely not reliable!!

Were checking out for 40 minutes (that's the longest in my experience). Receptionist couldn't find the change, safe was locked and nobody knew how to open it, manager was not at the place, and instead of doing their best to help the group that has a flight, they were just nervous and doing...

We arrived in Qarshi around 8 pm and were looking for a place where we could spend the more than 5 hours until registration for the train to Tashkent. Luckily we found the Afrosiyob Hotel where the very friendly concierge allowed us to stay in the lobby. We had some coffee and beer; thanks to the hospitable concierge we spent the time until the train...