Hotel Sultan Palace — Hotel in Samarkand City

In Uzbekistan, tourists must be registered by each hotel, and without the paperwork you can face huge fines when leaving the country. This hotel never gave us the required registration papers and ignored three of my messages afterwards. The spa costs 50 USD per person per hour, which is an extremely high and unrealistic price for Uzbekistan. On top of that, there was a big gap under the door, so it felt like every conversation in the corridor was happening right next to our bed. Families were arguing, doors were slamming, and people were running around most of the night. We were celebrating our 10th wedding anniversary here, and we still ended up being woken up at least 5–6 times. A very...

Hotel Sultan Palace is a gem! The outdoor pool is a perfect chill spot, and the Turkish spa is a must-try for some serious relaxation. The ambience vibes with modern decor, setting a cool tone. Beds? Comfy. And can we talk about the customer service? Top-notch. They know how to treat you right. Overall, it's a...

A real palace to stay in, the rooms are spacious, the service is over the top, the staff are extremely helpful and friendly. We had transport to/from the city at all time. Free coffee and tea at arrival, the hotel has pool, rooms with jaccuzi and great breakfast. Very safe and...