Hoa-Loi Resort — Hotel in Phú Yên Province

Unfortunately we did not have a good experience staying in this hotel. The room did not have WiFi, it wasn’t well cleaned and their were many insects biting us at night. To add their is no clear menu in English and they were giving us random prices which they made up and was also expensive. Other than the beach their is no entertainment and nothing around the resort area to explore. We had bad weather and we were forced to sit in our dark room during the day as their was no where else to go or do near the hotel. We decided to check out early from the hotel as we were not having a pleasant time and the quality was not worth paying for, the manager lashed out and was calling us “Not good, I don’t want to talk to you your not good”. Excuse me is that a way to talk to your guest when we are trying to be reasonable and even told them to keep our deposit while also agreeing to pay for an extra night. Yet they wouldn’t agree they told us to pay 5 full nights yet we only stayed 1night while also hiding our passport and denying to return them to us. There was no cancellation policy in our confirmation email while also they did not inform us about it or letting us agree to it when arriving to the hotel. The manager just yelled at us and saying it is our fault by also calling us bad people for deciding to check out early. He even said his keeping our passports and would not return them which is illegal but he did not care at all. ||||In my opinion it’s not worth staying in this hotel as they are unprofessional while also not...

Review for Hoa Loi Resort:

I recently had the pleasure of staying at Hoa Loi Resort in Song Cau Town, Vietnam, and I must say it was a truly delightful experience. From the moment I arrived, the staff at Hoa Loi Resort welcomed me with open arms, creating a warm and inviting atmosphere.

One of the highlights of my stay was undoubtedly the fantastic food. The resort's restaurant offered a wide variety of delicious dishes. Each meal was expertly prepared and bursting with flavors that left me wanting more. The staff was attentive and knowledgeable, making dining a truly enjoyable experience.

Not only was the food exceptional, but the service at Hoa Loi Resort was top-notch as well. The staff went above and beyond to cater to my every need, ensuring that my stay was nothing short of perfect. They were always readily available and willing to assist with any requests, making me feel truly valued as a guest.

The icing on the cake was the breathtaking view of the beach. The resort's location provided a stunning backdrop of the crystal-clear waters and sandy shores. Whether I was lounging by the pool or taking a stroll along the beach, I was constantly mesmerized by the beauty of my surroundings.

Overall, my stay at Hoa Loi Resort was a memorable and exceptional experience. From the welcoming staff to the delectable food and impeccable service, every aspect exceeded my expectations. I wholeheartedly recommend this resort to anyone seeking a relaxing and enjoyable vacation in Song Cau...

Sorry for all other guest who have the same bad experiences with my and my family. However, this is the first time we encounter this kind of experience. Keep in mind that this is the only bad resort here - you can try other, the local people are very friendly and kind (and the onwer of this resort is not a local people from Phu Yen)||Be careful! Even I'm a local people, my family have a really terrible experience here. From the moment we dropped our luggage here, there is a harsh arguments between the staffs and our family members. Then, we continue to have arguments with the staffs and resort's owner regarding to the way they charge additional fee for ices (to drink with beer). And finally, the tense arguments with the onwers about the way they rent the BBQ (we use our own convenient one-time grill kits, with our own coal as well) - they make us thought we can borrow the BBQ tray for free because we not use their coal or fires. Then, they will charge you finally and what left are back and forth arguments and almost fight.||Anyway, please be careful - we will never come back to this resort again- I'm local...